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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,073 reviews
  • Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Google Hub. Worked great. We recently got 5G internet speed, and i had to upgrade my Hub. I absolutely love it. Has many new features, and i am happy it will work with many of my google apps, especially Google Keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good one!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best of the best for making your bedroom smart! and would complete by getting smart switch and plug as well!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. Great size for a desk in office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had google home before and decided to stick with what we know. It meets our needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voice recognition is crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of these, primarily to have my photos from google gallery displayed on it, which does well with that. However, if I want to favorite a photo, the hub won't let me physically favorite the photo, when you try doing that it shows directions to say "hey google, favorite this photo" ...which would be fine if it would recognize my voice all the time. I've set up my voice in the google home app several times and it's still a thing that happens about 25% of the time if not more. I wish I could make it to where it doesn't require voice recognition since I live by myself, so not like someone else is going to be messing with it. Or at least let me physically favorite the photo by clicking the favorite button like on the phone. Product would probably get a star or 2 more if it could just recognize my voice all the time, but when it doesn't, it's quite irritating

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thank you for posting your review. We're sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen) when it comes to setting your favorite photos on the display. We appreciate you for trying to troubleshoot Voice Match several times and would suggest that you reach out to our support team so we can assist you in identifying the cause of this issue. Please contact us on our Google Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great home control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest does some really cool things i didnt even know even after a year of having it. Itll play night sounds, connect to netflix, and even play some simple games. Really a must for any home in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll recommend friends to buy it. Good work and so beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of improvement sound is way better and more intuitive

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Best, buy's bribing me to get points for this revi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty cool. I wish it had a camera grab riding this to get Best buy points

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient Access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick access to often used phone features without having to open phone. I like that. I like that a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Same as google home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright. Unless you plan on using it every day I would just stick to a google home as it does the same stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work! Well done product! Will recommend friends to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic addition to the kitchen counter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect counter tablet if you use google home, nest, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little smart display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little display to control smart home and use for recipes when cooking. The sleep features seems very accurate but did get a little confused at times when one person was awake but the other was still sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Voice Assistant Volume. Super Loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only real complaint, Is that you can not adjust the assistant voice volume separate from anything else. Thus, if you have your music at 100% on your blue tooth speakers, and ask Google to do something... the voice assistant will boom out at 500% volume. The screen is a little laggy when moving around it with your finger using the touch. but whatever at that, it's only $100. Cheap tablet pretty much.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bryan, thanks for taking the time to share your feedback and for letting us know of the screen issue of your Nest Hub. Adding volume control for the Assistant voice will be a great feature for Nest Hub devices. If the touchscreen responsiveness has somewhat become laggy, you can perform a factory data reset on your Nest Hub . See this help page article on the step by step guide on how to do it:  https://support.google.com/googlenest/answer/7073477

      We're always working to improve our products and services, and your feedback goes a long way. If you need further assistance or if you have any questions with your Nest Hub, feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning one and I really like this product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my google nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just loved it. Great quality and very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good product , we use in the kitchen and it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine! It works amazing with my google door bell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bice screen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, still working as new. I will buy the newest version when this nest screen gets obsolete.

    I would recommend this to a friend