Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Bought 2. Second one as a gift for mom.
I would recommend this to a friend Had for 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but noticed after a year or so, Google would randomly listen in on my family conversations and try to search what we were talking about (it still does, plus durning these listen in's, we never once said its name like "Google" or "Hey Google"). I swear am not a conspiracies but it does freak me out and maybe its just a glitch in its system. I dont know. So now, when we do need it; we have to unmute it with the manual mute button on its back. Since we use the button often, I feel like it defeats the purpose of having the Google Hub because if I need something I have to walk across a room or rooms to unmute it and then remute it, so it doesn't keep trying to search random parts of our conversations. So I hope its just my system and not all of the Google Hubs because I have always favor Google items till this incident...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Wind. We're sorry that you had an unsettling experience with your Google Nest Hub (2nd gen). We take your concerns about privacy very seriously and understand how frustrating it must be.
We want to assure you that Google Nest devices are designed with privacy in mind. They have built-in safeguards to prevent unintentional activation and to protect your privacy.
We value your feedback and appreciate you bringing this issue to our attention. We are committed to providing our users with a secure and private experience. To better understand your concerns and provide effective assistance in improving the performance of your device, we recommend reaching out to our dedicated team of specialists and help us with providing your detailed feedback on the issue. This will be instrumental in our efforts to optimize the device's functionality for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
It is limited
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an interesting item! I understand it is not a tablet but it is hard to get used to the limits that is has. You cannot search on YouTube and overall meant to be hands free. It’s going to take a lot to get used to but the display is great, sound is great and for about $50 I can’t complain too much!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Marilyn, we appreciate you sharing your insights and feedback on your Nest Hub(2nd gen). We're sorry to learn that your experience with the device didn't meet your expectations when it comes to searching on YouTube. You can provide voice commands to play videos on YouTube. Please check the link here to know more details on how to control your Nest Hub here: https://support.google.com/googlenest/answer/7207759
If yu have additional questions or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Very useful and elegant
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted this to have a touch screen to control my Hue lights. After some initial configuration hassles, it works very well. Furthermore, I love that it has a function to display pictures while not in use.
I would recommend this to a friend- Pros mentioned:Price
great product excellent value for great price ++++
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product excellent value for great price ++++++
I would recommend this to a friend - Pros mentioned:Screen size
Product review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, love the size of the screen as well
I would recommend this to a friend - Pros mentioned:Ease of use
House Contol
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and synch with other devices. Money well spent.
I would recommend this to a friend - Pros mentioned:Ease of use
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased it for my mother and is very easy to use
I would recommend this to a friend - Pros mentioned:Google assistant
google home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google home is the next best thing. we love it.A+
I would recommend this to a friend Amazing product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing ! My girl loved this product so much and uses it daily. It was such a good purchase
I would recommend this to a friend- Pros mentioned:Sound quality
Nest Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen and sound. Responsive to voice commands.
I would recommend this to a friend - Pros mentioned:Screen size
Great product
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love mine! Works great and fits on my desk well.
I would recommend this to a friend - Pros mentioned:Ease of use
Great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good review. Works great. No problems with this at all.
I would recommend this to a friend GREAT PRODUCT!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been using for a year now. Has not given us any issues and it works with off brand accessories
I would recommend this to a friend- Pros mentioned:Price
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price. Enjoy listening to this device
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to use. Quality materials.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Camera
Not so impressive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that it doesn't have a camera on it. Screen is big ar least
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Paintmebeautiful21, thanks for sharing your feedback with us about the Nest Hub (2nd gen). We’re sorry to hear of your disappointment that it has no camera on it. We understand the convenience of having a built-in camera on your Nest display. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features.
We always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359
Please let us know if there’s anything we can help you with by visiting us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy would highly recommend looking to buy more
I would recommend this to a friend never be alone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thia is my best friend. when im home alone shes still there to keep me occupies with reminders and to help me with my grocery list!
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and love the smart assistant!!!!!!!!!!
I would recommend this to a friend