Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,049 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the must have in your home. It does things that are amazing. From setting alarms in any room in the house to making a grocery list. All great review. I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for your smart home!!! With amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    nest hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for what it is, if you can get on sale do it.. I would not pay full retail. I wish I got 2

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi David12345, thanks for sharing your review here on your Nest Hub(2nd gen). We're glad to hear that you're able to take advantage of your device and its features at a discounted price. If you need any assistance with your Nest Hub or have additional questions about the device, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very easy to use! And looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7” Smart Display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Smart Home from the original Google Home and Google Home mini to the Nest Hub Max and Nest Hub 7". Seamlessly replaced my older hardware and integrated into my existing Home Automation setup. Display is clear, and is a nice upgrade from the older devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, you can play anything you want, call, and so many other things with your voice, its amazing

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    Too laggy in 2025

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it advertised but the performance is just not there. It takes over a second to switch screens

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for reaching out on your Nest Hub (2nd gen). Sorry you're experiencing issues with screen responsiveness — that seems out of the ordinary. A factory reset can help solve that problem and here’s how:

      On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. Once it does, you’ll need to set up your device again.

      If that doesn’t work, we’d be glad to investigate, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great device for the bedroom or office

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and decided to give it a try. It's great for displaying photos, and streaming music and video. I don't really have much complaints other than you have to use voice interaction to pretty much do anything. Pretty solid device for the home, and prefer this over Amazon Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the integration

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero bad things to say about this display. It works, it's fast, and it's reliable. We have it set up on top of the kitchen cabinets to watch the doggos and the front door. It even caught a brownie theif red pawed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value smart device.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it when it first came out. Used on my night stand mostly as an alarm clock and it works great. Great for smaller things to, like quickly fact checking. Buying a second one for $50 was a no brainer. An absolute steal if you buy it at this price point while still being a good value at its regular price point.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    A little small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, just small and kinda laggy

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Jack. Thank you for choosing Nest Hub(2nd gen). We're glad that you're having a great time with the device and appreciate your feedback. It's important to us that we provide you with the best help possible in identifying the cause of the lag and improve the performance of the device. Please don't hesitate to reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It connected to my nest cameras with no issues. I simply have to say show me front camera and it looks clear with awesome volume. Would def recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home is a wonderland addition. Awesome!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Hub Smart Display with Google Assistant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once it was set up, smooth sailing, really enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product glad I got it would recommend it a great service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Does it's job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any of the Amazon Echo devices. Easy to setup and use.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi marcdi2010, thanks for sharing your experience. We’re glad to hear that you like your Nest Hub(2nd gen). Your patronage and satisfaction are what drives us to keep working on improving our products and services. Our support team is always here to help if you need assistance. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Home Control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nest Hub for my office so I can control my house from my desk. It works pretty good. Sometimes the screen isn't super responsive, but I can get over that. Plus it looks great on my desk. I did have some trouble setting up initially, but it works well enough.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, RachelD. Thank you for choosing Nest Hub (2nd gen). We're glad to hear that the device has been awesome for your setup. We'd like to know more details about your experience with the screen's responsiveness so we can help find ways in improving the overall performance of the device. Please reach out to our team of specialists by visiting our Google Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub to go along with google smart home and cameras

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Get the Max

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought right before the Max version ame out. Watch a lot of TV on it, so would recommend going up in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied with the purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Easy to setup. sound quality is okay.

    I would recommend this to a friend