Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
A Step Up from Alexa for Sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast Response and sleek design. I really enjoy the look and feel of the device, and the color choices. I moved from Alexa devices to google and so far so good. The only issue is the voice recognition is still a struggle. It doesn't always hear me and if I saw owl lamp it reads as all lamps and turns all lights on or off, which is quite annoying. But considering Alexa did the same thing, it is an upgrade, and the speed and design is a definite upgrade.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RRP1988, thanks for sharing your feedback. We’re glad that you enjoy your Nest Hub. We’re sorry to hear that it struggles with voice recognition.
Retraining your Nest Mini with the Voice Match may help, especially if you have other family members sharing your Nest Mini. You can try these outlined steps:
- Open the Google Home app on your mobile phone or tablet.
- At the top right, tap your account.
- Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
- Tap Assistant settings > Voice match > Add devices.
- Make sure any devices you want to link your voice to are checked.
- Tap Next, I agree.
- Follow the in-app steps.
- To get your personal information, you must turn on Personal results.
- Tap I agree and proceed with the Voice match setup.
- To invite others to set up Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.
For further assistance, you can reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Hub for google stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I is ok to use, and easy to set up. One thing I don’t like it only shows 1 camera at one time.
I would recommend this to a friend - Pros mentioned:Sound quality
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Screen is great. Very satisfied. Happy.
I would recommend this to a friend - Pros mentioned:Ease of use
Yep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love google smarter than Alexa easier to order around
I would recommend this to a friend - Pros mentioned:Ease of use
customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Would recommend to others. Easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Hey Google!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure this out but it has grea sound and responds quickly to voice commands
I would recommend this to a friend - Pros mentioned:Ease of use
Good, but no stereo with matched unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and simple. Easy to setup. Sad that it doesn't do "stereo" when used with my wife's on her night stand.
I would recommend this to a friend - Pros mentioned:Ease of use
Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very easy to use and good for music.........
I would recommend this to a friend - Pros mentioned:Ease of use
Good buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and amazing product to use. Worth a purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Better sounded vs gen 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from my 1st Gen regarding sound quality.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It connected to my nest cameras with no issues. I simply have to say show me front camera and it looks clear with awesome volume. Would def recommend to anyone.
I would recommend this to a friendA must for a Google Smart Home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great that I can see what I'm requesting from Google. I love how the Google Nest doorbell camera can be seen on it too. My favorite display is the clock with the weather. It's all I need. Great product!
I would recommend this to a friendVery poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd Nest Hub. My 1st one died after coming back fr a trip. The screen turned black like it blew up or something. So ended up purchasing a new Nest Hub. Picked it up, installed it, and come to find out it did the same thing. Idk what is happening with this product. Also, I always have a hard time when connecting to a new wifi. It always making me reset the system to factory setting and all my saved settings and photo's will get erase and have to reload everything back again.
No, I would not recommend this to a friendHome Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Nest Hub for my office so I can control my house from my desk. It works pretty good. Sometimes the screen isn't super responsive, but I can get over that. Plus it looks great on my desk. I did have some trouble setting up initially, but it works well enough.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, RachelD. Thank you for choosing Nest Hub (2nd gen). We're glad to hear that the device has been awesome for your setup. We'd like to know more details about your experience with the screen's responsiveness so we can help find ways in improving the overall performance of the device. Please reach out to our team of specialists by visiting our Google Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Very good device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful device, easy set up. Highly recommended
I would recommend this to a friend - Pros mentioned:Sound quality
Good chose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it we use it to listing to music always.Sound good
I would recommend this to a friend - Pros mentioned:Ease of use
Carl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product..easy to use..my grandkids really love
I would recommend this to a friend Ok when its on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up is clunky when you have multiple locations and google accounts. I mainly purchased this in hopes of using this with plex. The best way i was able to achieve this is casting it from my iphone. The onscreen controls do not respond well and which i ended up using the phone for controls which takes a way from its original purpose.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ramal, thanks for sharing your insights on Nest Hub (2nd Gen). We're sorry to hear that you had some difficulty setting it up. It's still great to hear that you're able to set it up with your smart devices using your iPhone device. However, we'd like to learn more about the issue you're having with the onscreen controls of Nest Hub (2nd Gen). This will give us a better idea on how we can help you best. If you're willing to try, we recommend contacting our support team for further help with the issue. Here's the link where you can reach out to us: https://support.google.com/googlenest/gethelp
Nice Device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Hub and got a great sale price on it. Simple things like setting a timer are better than on the old Google Home speaker as you can visually see a countdown of the timer and know how much time remains. Nice product - Recommended
I would recommend this to a friend- Pros mentioned:Screen size
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty neat little device. I use it in the bedroom but Im sure it would be more useful in the kitchen
I would recommend this to a friend