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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,073 reviews
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great product I can control all my smart devises plus I can whatch youtube, netflix with a great video quality or stream spotify wile I wash my baby girl bottles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our smart display. All the same features as the best hub, but we can also watch some tv (mainly local news or sports in the kitchen while making dinner) and use it as a digital photo album. It is also a hit at holiday parties as we have bought as a gift to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this through best store pickup . I ordered online and picked it up same day within hours . Everything went smoothly this time . Product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hub, with sensors and no cameras pointing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Far-field voice recognition, as well as personalization based on the individual makes it easy to have your own schedule even though there are multiple people in the same house with our own schedules and own alarms. Works great with my Samsung TV as a gub and all of my smart bulbs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always answers when we say hey google. User friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to turn on lights, to figure out the traffic for work, and the weather. I love the fact that it has a screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it!!?I gave only 4*cause I STILL haven’t the opportunity to read instructions & go over everything.. it has a lot of functions & I need to know/learn how to operate those functions. Purchased mine on sell!! Can’t say how easy it is to use just yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop emailing me to post a review every 2 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Only posting because I am sick of the emails constantly reminding me to review. Also, minimum # of characters I have to post in order to stop the emails? Really BB?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the sunrise waking feature and the ability to connect with other home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. I priced this item in several places and found the best value here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup it's pretty easy to use, just needs to have better way of assistant choosing songs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup it's pretty easy to use, just needs to have better way of assistant choosing songs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to use. Have it in the kitchen so we can play music, watch YouTube videos for recipes, control the thermostat and so much more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google hub original bricked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google hub the original bricked with the latest update. Google would not replace or fix the update so the google hub I bought 2 years ago is trash. I have nest cam, google minis in all rooms so I had to keep the theme and replace the google hub. Sadly this isn’t a upgrade from the original nothing changed except the bezel is slightly sleeker. Let’s hope they don’t brick this one but I am expecting it now.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Scarr450, thanks for taking the time to share your feedback with us about the Nest Hub and Nest Hub (2nd gen). We’re sorry to learn that the hub you bought 2 years ago had issues.

      Our dedicated team is always here for your support needs. We’re always committed to bring users the same support you always have with Nest Hub and there should be no difference with the service. That said, we’re hoping to learn more about what happened with your original hub and help improve your experience. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great with google nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother in law and he loved it! He recently purchased the google nest cameras & he has found it super useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves this at his desk. He searches random things and is able to watch u-tube videos. I mainly stream Disney+ for the little ones while I cook. Very helpful when you need a quick recipe. Awesome Device!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great to control my lights!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sure, being able to say 'Hey Google, whats the capital of New Hampshire?' is awesome. But whats better is setting it up with smart lights and saying 'Hey Google, turn out the lights' while all cozy in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it as a nest doorbell display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Nest Hello doorbell and have one of these on each floor of my house. I love to use them as a secondary doorbell chime as well as showing the video stream when the doorbell is pressed. Also love how it shows my Google photos albums as a digital photo album.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product glad I got it would recommend it a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Th picture gallery is perfect, only show the picture I like to see. The other feature I really like is the sleep monitoring. For someone who has trouble sleeping, this is a very useful way to understand my sleep pattern, and ultimately improve the rest I need.

    I would recommend this to a friend