Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great product and Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use apple phones, however, the apple HomeKit is very limited for products to work with a smart home. I bought these, so I can view my cameras, video call, etc.. with many more products than apple home kit allows.
I would recommend this to a friend- Cons mentioned:Camera
Nest Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only Missing featured is a camera, beside that, excellent product
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Joel, thanks for giving us your feedback. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features. We always listen to what our customers like you share with us so we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359
For any concerns, questions or anything you wish to share, feel free to let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
Works great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I got it on the deal for $49 so it is a great value that money. The voice sensitivity is good. I would buy couple of more to put in different rooms if find on deal. The audio quality os impressive.
I would recommend this to a friendGreat Display!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve resisted buying one of these for my Mom for years… she is so happy to have it I couldn’t believe it. Uses it to look up the weather every day.
I would recommend this to a friendGood device
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great. We use it in our kitchen and it works well.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Excellent product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Was purchased as a gift with other Google Home items and works flawlessly! Excellent sound and functionality!
I would recommend this to a friend Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I didn't buy one of these sooner...we have Google home/nest home devices all over our house and this is a great addition. We bought two. One for the living room and 9ne for the bedroom. They make excellent photo frames while also serving as a smart speaker
I would recommend this to a friend- Pros mentioned:Screen size
Its ok but doesn't do enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's over priced for what is actual does. I recommend the bigger one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ikeem, we appreciate you for sharing your feedback with us. The Nest Hub (2nd gen) offers everything you already have with the original hub with added features like an enhanced speaker with 50% more bass than the original, a faster and more responsive Assistant, Soli technology built-in to enable features like Quick Gestures and Sleep Sensing. You can visit this link to learn more about the Nest Hub (2nd gen) and its features: https://support.google.com/googlenest/topic/10356591
For questions and concerns about the Nest Hub and its features, we have our dedicated support team always available at Google Nest Help page here: https://support.google.com/googlenest/gethelp
Google Nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, scheduling, smart controls and YouTube
I would recommend this to a friendHub Links All Your Devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hub is a good way to link all your Google and other accessories in one place. Easily access camera footage and control Google accessory options.
I would recommend this to a friendA really nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a great product really love the features on it, especially the sleep feature. Definitely would recommend for other people that want to enjoy
I would recommend this to a friendTerrible for "Smart" features, but good for photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price. 'Hey Google' is painfully slow, many seconds of delay shown by the "live" transcription of your query. It often doesn't even respond to the wake phrase "Hey Google" fast enough to catch your whole question, so if you repeat yourself you end up asking Google a duplicate question. The processor is most likely to blame, as even using the touchscreen is noticeably laggy, with delayed reactions, and stuttering animations. You'll often have to repeat touchscreen gestures because it just wont respond accurately. It can't even animate sliding photos or menu options smoothly. Then it goes onto the smart features, If you want to pair it with a compatible camera, Arlo for example, it takes ages for it to load. And you have to say "Camera" as part of the word, such as "Hey Google show me the Doorbell Camera" not just "Doorbell" which it can't understand and brings up a Google websearch for "Doorbell". A cheaper, but smaller 5" Gen 2 display from a competing brand handled this much better with way faster response times, and you can just say "Hey -----, show me the Doorbell" and it shows. Also when the camera did show, it was way more 'washed out' compared to the competitor, and a much lower frame rate as well. Accessing the manual smart home features for light controls and other smart home integrations was much better than the competitions, however the slow response times of the device basically made those integrations useless. Really the only thing great about it was its ability to show your Google Photos, especially if you auto sync your phone photo gallery automatically with Google Photos. It offers a hands free slideshow, that almost appears curated. You dont have to manage photo albums, or uploading any photos manually, it just shows what you've already synced. I've factory reset it a couple of times, and made sure it was on the latest firmware, but online reviews have commented on its poor performance from many months ago, so I have no hopes it will be fixed soon. So I've returned it. Overall, its a pretty good photo display (for those using Google Photos) but an awful smart display.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PetCleaner, thanks for sharing the details of your experience with us. We're sorry to hear about your frustrating experience with Nest Hub (2nd Gen), and that you had to return it.
If you will ever change your mind and consider using Nest Hub again, you can count on our support team for your support needs. You may speak to any of our support specialists by visiting us at the Google Nest help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Price
Power packed small device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic by for the price. Everyone I’ve bought one for really enjoyed them
I would recommend this to a friend Pairs well with the google nest doorbell!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great because it alerts me when there’s someone at the doorbell with a google nest doorbell. Alright for playing music if you’re not too picky about audio quality, it’s alright.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device! We did not have a chime and people were ringing the doorbell and we were missing them. This was exactly what we needed.
I would recommend this to a friendGood for kitchens and small rooms
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get this if you want simple tasks and have some video while cooking or cleaning. Not a big screen but works fine
I would recommend this to a friend- Pros mentioned:Ease of use
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase . Helpful around the house . Integrates well with applications
I would recommend this to a friend Love it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great way to check up on the smart home devices and such.
I would recommend this to a friendGreat little gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I got it to use as an alarm clock and tool to use with wifi plugs. It works great and is very reliable. 10/10 recommend
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and works well. Had a little problem while connecting with the Wi-Fi but later it works well.
I would recommend this to a friend