Customer Ratings & Reviews
- Model:
- GA02307-US
- |
- SKU:
- 6450821
Customer reviews
Rating 4.7 out of 5 stars with 5073 reviews
(5,073 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why I didn't buy one of these sooner...we have Google home/nest home devices all over our house and this is a great addition. We bought two. One for the living room and 9ne for the bedroom. They make excellent photo frames while also serving as a smart speaker
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Screen size
Rated 4 out of 5 stars
Its ok but doesn't do enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's over priced for what is actual does. I recommend the bigger one.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ikeem, we appreciate you for sharing your feedback with us. The Nest Hub (2nd gen) offers everything you already have with the original hub with added features like an enhanced speaker with 50% more bass than the original, a faster and more responsive Assistant, Soli technology built-in to enable features like Quick Gestures and Sleep Sensing. You can visit this link to learn more about the Nest Hub (2nd gen) and its features: https://support.google.com/googlenest/topic/10356591
For questions and concerns about the Nest Hub and its features, we have our dedicated support team always available at Google Nest Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great product and Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use apple phones, however, the apple HomeKit is very limited for products to work with a smart home. I bought these, so I can view my cameras, video call, etc.. with many more products than apple home kit allows.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. I got it on the deal for $49 so it is a great value that money. The voice sensitivity is good. I would buy couple of more to put in different rooms if find on deal. The audio quality os impressive.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Power packed small device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic by for the price. Everyone I’ve bought one for really enjoyed them
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Hub Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new hub 7' display is great to have and staying in connect with family and music.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Excellent product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Was purchased as a gift with other Google Home items and works flawlessly! Excellent sound and functionality!
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend Rated 1 out of 5 stars
Terrible for "Smart" features, but good for photos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price. 'Hey Google' is painfully slow, many seconds of delay shown by the "live" transcription of your query. It often doesn't even respond to the wake phrase "Hey Google" fast enough to catch your whole question, so if you repeat yourself you end up asking Google a duplicate question. The processor is most likely to blame, as even using the touchscreen is noticeably laggy, with delayed reactions, and stuttering animations. You'll often have to repeat touchscreen gestures because it just wont respond accurately. It can't even animate sliding photos or menu options smoothly. Then it goes onto the smart features, If you want to pair it with a compatible camera, Arlo for example, it takes ages for it to load. And you have to say "Camera" as part of the word, such as "Hey Google show me the Doorbell Camera" not just "Doorbell" which it can't understand and brings up a Google websearch for "Doorbell". A cheaper, but smaller 5" Gen 2 display from a competing brand handled this much better with way faster response times, and you can just say "Hey -----, show me the Doorbell" and it shows. Also when the camera did show, it was way more 'washed out' compared to the competitor, and a much lower frame rate as well. Accessing the manual smart home features for light controls and other smart home integrations was much better than the competitions, however the slow response times of the device basically made those integrations useless. Really the only thing great about it was its ability to show your Google Photos, especially if you auto sync your phone photo gallery automatically with Google Photos. It offers a hands free slideshow, that almost appears curated. You dont have to manage photo albums, or uploading any photos manually, it just shows what you've already synced. I've factory reset it a couple of times, and made sure it was on the latest firmware, but online reviews have commented on its poor performance from many months ago, so I have no hopes it will be fixed soon. So I've returned it. Overall, its a pretty good photo display (for those using Google Photos) but an awful smart display.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PetCleaner, thanks for sharing the details of your experience with us. We're sorry to hear about your frustrating experience with Nest Hub (2nd Gen), and that you had to return it.
If you will ever change your mind and consider using Nest Hub again, you can count on our support team for your support needs. You may speak to any of our support specialists by visiting us at the Google Nest help page: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is the best! From clock to personal assistant in one!
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase . Helpful around the house . Integrates well with applications
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend Rated 5 out of 5 stars
Hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Amazing additions for my home automation
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Good Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good purchase, but I bought it to upgrade from my 1st gen Nest Hub. Then, I realized that I wouldn't ever use the sleep monitoring feature, rendering the upgrade completely worthless so I ended up returning it. But if you're buying this as a new Nest Hub, it's worth every penny.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
Great addition to my home.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Google. I had a Google mini, but wanted to upgrade. So I got this and it’s amazing. I can look at my cameras, watch shows, and easily control my music.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great as a photo frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mother. Google Photos on this makes it easy for me to share photos with her of the grandkids and they auto rotate. She doesn't use all the features of Google Assistant but the photo frame, the alarms and timers and getting recipes are frequently used.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 5 out of 5 stars
The Nest Hub 2 works well and...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 2 works well and can display some streaming services on it too. The Sleep Sensor functionality is finicky, it took several weeks (and a device reset) of having it next to my bed for it to finally start recording data. Overall it has been helpful.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Not as Good as I Thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intuitive set-up, features & functions pretty good. Sound is average.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friend Rated 5 out of 5 stars
Gift.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for gift, it seems to be working fine, when I visited my Brother's house.
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Google home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this item for our everyday use and control of the house
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendRated 4 out of 5 stars
Nice size and very good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit but I am having a rough time trying to set up 1 wifi plug and can’t figure it out got others to work but not this one Very sharp picture and it responds very fast. Have it hooked up in my kitchen very easy to see time and the background changes with the weather it also changes brightness in the setting to change with the ambient lighting
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Allthetoys, thank you for sending in your review for your Nest Hub(2nd gen). We're sorry to learn that you're experiencing a rough time with the set up. We'd like to know more about your concern so we can help identify the cause and provide you with some troubleshooting tips that may help improve your experience. You can reach out to our support team by contacting us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Nice Addition to my Smart Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been debating purchasing this with my Nest doorbell because of the compatibility and if i were to have the doorbell ring while i was in a different room, that I wouldn't have to unlock my phone, and open the app. My only complaint is that this model isnt capable of video calls on Google Meet (previously Google Duo).
This review is from Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) - Charcoal
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tanaya, thanks for the feedback you shared about the Nest Hub (2nd gen). With a Nest display, you’ll be able to see who’s at the door. You can also connect the Nest display and set up visitor announcements if you want to get notified when someone rings your doorbell. If you’ve set up a Nest camera or doorbell, it should already be added to the Google Home app. After you’ve added the camera, you can even use your voice to stream your camera video. Check the links below for more details:
Get doorbell visitor announcements on a speaker or display: https://support.google.com/googlenest/answer/7672451
Stream your security camera using your Google Nest display: https://support.google.com/googlenest/answer/9137164
Also, you can make and receive video and audio calls with other Duo users on your Google Nest or Home speakers or displays using Duo. While Duo is being updated to Google Meet, there’s no change to the experience on your Nest speakers and displays. You can continue to call friends and family as you normally would on your speaker or display. You can visit this link to learn more about this feature: https://support.google.com/googlenest/answer/9165631
Let us know if there’s anything we can help you with by visiting us here: https://support.google.com/googlenest/gethelp






















