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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,049 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this product for her room. She uses it nightly for white noise and alarms. It also tells her accurate weather when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade if you need thread.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the previous generation but has some extra features like thread compatibility that made the upgrade very worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several smart speakers and it is nice to have one with a screen for videos, pics, and info you can see and not just hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Things Nest (Google)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Nest Products so it just made sense to have the Nest Hub. I like it but it take so research to even come close to learning all it can do. We have now a Nest Thermostat, Nest Door Lock, Nest Smoke Detectors and a Nest Video Door Bell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! And really like that you can shut off the microphone while not using it so google is not always listening! I just wish you can add other devices to it. I had read you could add ring doorbell but it doesn’t work with it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for your feedback. We're glad to know that you like using your Nest Hub.

      You can connect Ring doorbell to the Nest Hub. However, it has limited support which are basic features such as starting a new recording and asking the last time the doorbell rang.

      Control smart home devices using speakers and displays: https://support.google.com/googlenest/answer/7073578

      You may contact our support team anytime so we can assist you with any questions or concerns you may have. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best purchases as my home has been transformed to modern home where I control everything with the sound of my voice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful overall... a must have. Don't hesitate and buy it! Great quality. Can be a pain at time setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandma loves her Mother’s Day gift, she has been wanting one ever since she saw my mom’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present got special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I gifted this to my friend My friend really appreciated my gift. Will purchase another one next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of content for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my parents as a photo screen that automatically adds images from their Google Photos account, and they've started using it for recipes and youtube tricks as well. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the Google products, I the what you can do on the hub, YouTube , recipes, seeing your cameras and music. Great product that I have throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Than Just A Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google’s assistant seems to have gone down hill some, with that in mind this display assistant is convenient and a much better user experience than just the speaker assistants. It’s also effective for home security systems, though can lag at times to load things like doorbell video. Which may not also be the displays fault, solely.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JayM, thank you for sending in your review. We're glad to hear that you're finding the Nest Hub(2nd gen) convenient to use and having a better experience. We'd like to know more details about your lag issues so we can help improve your experience even more. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Decent Smart display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you are looking for a Google assistant with a screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. We have enjoyed using it. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item my house is a smart home and this fit right in the mix and always customer service was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for smart home starting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for implementing smart home, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday and she loves it. She uses it as her companion on the kitchen island and is constantly using it for all kinds of information and recipes. She love the fact that is shows her google photos in a slideshow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hvac control unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat upgrade replacement unit. Super easy installation. Comes with installation tool. It learns your preferneces. Saved money over a year using it, better than thermostat that came with the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and helpful. I have mine on my kitchen counter. I love being able to watch youtube videos on recepies or just listen to a podcast while I clean and cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little Next Hub Smart Display seems to work just great! My experience buying it at Best Buy was excellent as well. I'm looking forward to learning more about what it can do besides controlling my smart outlets.

    I would recommend this to a friend