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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,073 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product makes my life much easier. Will be ordering more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit to view my cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit for my google home devices. I especially like to tap into my cameras. I probably still haven't figured out all of its functionality. I suppose I can perform a lot the functions of my phone on this device as well.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tre99, thanks for sharing your experience with our support team. We´re glad to hear you liked Nest Hub (2nd Gen) especially when tapping your cameras. If you have any questions or would need some form of assistance in getting to know the full features, you may speak to any of our support specialists and we'd be happy to walk you through them. All you need to do is visit the Google Nest help page using this link:  https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Little friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display, but the larger unit is definitely preferable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nest hub 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for playing music and connecting Google nest cam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly love using this for my kitchen so I can watch some shows and have recipes while a cook and a plus is that it's used as a picture frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure what to expect from the hub but it has really come in handy for things like turning our lights on and off and setting reminders and alarms using voice commands. Yes, we can do this with our phones, but sometimes they aren't nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Things Nest (Google)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Nest Products so it just made sense to have the Nest Hub. I like it but it take so research to even come close to learning all it can do. We have now a Nest Thermostat, Nest Door Lock, Nest Smoke Detectors and a Nest Video Door Bell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for a smart home and will help manage it superiorly with just your voice and commands set through this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! And really like that you can shut off the microphone while not using it so google is not always listening! I just wish you can add other devices to it. I had read you could add ring doorbell but it doesn’t work with it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for your feedback. We're glad to know that you like using your Nest Hub.

      You can connect Ring doorbell to the Nest Hub. However, it has limited support which are basic features such as starting a new recording and asking the last time the doorbell rang.

      Control smart home devices using speakers and displays: https://support.google.com/googlenest/answer/7073578

      You may contact our support team anytime so we can assist you with any questions or concerns you may have. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in my kitchen! You can add family photos or set a background so it doesn’t look out of place. Also great compared to Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, scheduling, smart controls and YouTube

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Smart home must have

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it. Very responsive to your commands, very sleek look. Have 2 of these. One in bedroom and one in kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great way to check up on the smart home devices and such.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Decent Smart display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you are looking for a Google assistant with a screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Than Just A Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google’s assistant seems to have gone down hill some, with that in mind this display assistant is convenient and a much better user experience than just the speaker assistants. It’s also effective for home security systems, though can lag at times to load things like doorbell video. Which may not also be the displays fault, solely.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JayM, thank you for sending in your review. We're glad to hear that you're finding the Nest Hub(2nd gen) convenient to use and having a better experience. We'd like to know more details about your lag issues so we can help improve your experience even more. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. We have enjoyed using it. Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday and she loves it. She uses it as her companion on the kitchen island and is constantly using it for all kinds of information and recipes. She love the fact that is shows her google photos in a slideshow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In Numbers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful device to have around the house. I can control the lights from nearly anywhere in the house because I can tell Google to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for smart home starting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for implementing smart home, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! I love this Google product — so do my kids.

    I would recommend this to a friend