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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,073 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the lenovo one I have. Lenovo touch screen is not good as this and it has more control in the google home app like setting for display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bleep Bloop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an excellent bedside device even if it seems like its ignoring me often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this it’s faster than trying to log onto the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one before and it works great just like before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of content for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my parents as a photo screen that automatically adds images from their Google Photos account, and they've started using it for recipes and youtube tricks as well. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistant use it every day liked it so much bought one for my brother and he just loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, easy to link with cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better. There should be an option to set alarm via app rather than use voice only. Weather info should display day and 7 day forecast with humidity and pollen count. My Lennox smart thermostat has weather display from weather.com that is great. Wish this Google Hub can do the same. Overall a decent value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with no snooping camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far more accurate with requests than another smart devices. The built in sleep monitor is teally nice. And seems pretty accurate despite using different tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little Next Hub Smart Display seems to work just great! My experience buying it at Best Buy was excellent as well. I'm looking forward to learning more about what it can do besides controlling my smart outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product with great features. I recommend anyone who wants a smart clock with large display and Google Assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it free haven't used it too much but from what I've read it can do it's Definitely a good 0urchas3 for anyone with a wifi home security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub works great with other Google products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to use this with other Google Nest products. Our house is equipped with most of it now. We love the fun features like being able to call from the wifi on this and leave messages for people at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in some aspects, bad in others

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After have purchasing the nest hub and alexa show 8 Ill compare the two. Overall the nest hub is a kind of cool gadget to have if you set it up on a desk or night stand(more likely night stand). Some of the things i like are the sleep habits feature that record snoring time, actual sleep time and other stuff (i know some people will want privacy though). Another cool thing is the fact that it has youtube, Spotify, and obviously google music. Unfortunately, theres a lot of stuff i dont like about it. Firstly, the operating system is horrible. Almost every function or menu that you tap will make it lag while processing what you tapped on, which you can deal with but the fact that it feels like a old piece of tech kinda urked me. Another thing is on the youtube app, you CANT SEARCH VIDEOS. I mean that should be a basic function? Instead you get a lineup of RECOMMENDED videos, be it videos you might like or random videos you'd never thought of even watching

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mclovin, thanks for sharing your detailed experience with us, and for letting us know about the issue. We´re sorry to hear about the lag issue and your disappointment with some of its features.

      Lag issues are mostly related to possible congestion in your network. Nest Hub depends a lot on your Internet connection. We recommend disconnecting some of your connected devices to free up some bandwidth space, and to see if you will still face the same issue. If you verify the presence of congestion, contacting your Internet service provider for a possible upgrade of your bandwidth is also recommended.

      We understand that voice commands can be challenging, especially when you want to search for a specific channel on YouTube. However, to play videos from a YouTube Channel, or artist, just say the hotword and the following command with the name of the YouTube channel you would like to watch:
      - “Play John Oliver videos on YouTube"
      - "Play Casey Neistat videos on YouTube"
      - "Play Adele videos on YouTube¨

      For any other support needs you may have, you´re always welcome to speak to our support team by going to this support page: page:https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this product for her room. She uses it nightly for white noise and alarms. It also tells her accurate weather when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product for the kitchen. I use it for music, my cameras and videos. Plus the clock and weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the Google products, I the what you can do on the hub, YouTube , recipes, seeing your cameras and music. Great product that I have throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade if you need thread.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the previous generation but has some extra features like thread compatibility that made the upgrade very worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    VJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home office buddy. Worth buying for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best purchases as my home has been transformed to modern home where I control everything with the sound of my voice

    I would recommend this to a friend