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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,049 reviews
  • Rated 5 out of 5 stars

    Easy setup and operation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with any of the Google Nest products in my experience. Integrated great with my many smart devices and lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest Hub 2nd gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Will have to learn how to download pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Google device! It does everything that I had expected it to. I use Google to adjust my Nest thermostat and my lighting in my home as well as control my tv’s. All in all, very pleased with all my Google devices!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Dificult to conenct to no Google brands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to conect to different products brands and it didn't work, for the basics application like ask and respond it work great, and with google products it does really good

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Active2. We appreciate you for sharing your experience with your Nest Hub (2nd gen). We're sorry to hear that you're having difficulties connecting different product brands to your device. For other smart home partners, we suggest checking if the other devices you have are supported. You can reach out to our dedicated team of specialists so we can help identify and help find a better resolution for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent buy! Works as a digital photo frame

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this product. We purchased it for our parents as a photo frame. Great solution for half the price with all the Google features. Photos are being pulled straight from Google photos folder. Excellent buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub - Near Perfect for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only gripe i have is the touchscreen can be a bit slow but it is everything I need to control my smarthome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre at best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as useful as I hoped. It’s interface is difficult to maneuver. I didn’t want to use my voice to make it function but it always wants you to. There are no directions for it and googling how to get to certain settings or setting it up to be more personalized just made it a headache! It’s a clock and occasionally I am able to make it play music through pandora but it just picks a random station and starts whatever music it feels like. It also doesn’t show room temperatures with the nest features… it shows me the thermostat which I have on my phone and the wall… I wanted more detailed information from the nest part of this thing because if I’m not home and someone else is they should be able to see everything I own through nest — a google product— but it doesn’t function that way. I am used to straightforward easy functioning apple products so this just sucks in comparison.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback with us, and we’re sorry to hear that your experience with using the Nest Hub (2nd gen) is less than ideal. We appreciate you for pointing these things out to better understand our customers’ preferences and needs. And we’ll pass this information along to the right team to work on improving our products and services.

      In the meantime, here are some links that may be helpful for you:
      Browse all features: https://support.google.com/googlenest/topic/7195269
      Change your settings: https://support.google.com/googlenest/topic/7125624

      For any other concerns, or if there’s anything we can help you with, our dedicated team is always available for your support concerns here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    New Google User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister and works well. I have always been an Alexa user, but has a lot of comparable capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mini desktop smart tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean for 50 bux it's really not bad. It's basically a smart TV that can sit on your desk and you can use voice command. The audio is pretty good for background music too. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My autistic daughter loves her google display. She uses it to play soft music and set alarms. It's so wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Nest Hub. I have my google doorbell connected to the doorbell and a lot of family pictures synced. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart device for every home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good smart device to add into home. It can do lots of things smart phones do. It makes home more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell Alert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an alerting device for our font door and this interfaces perfectly with our Nest doorbell. Excellent product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute add on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to hear the weather daily :) and what I need for shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have ever bought because I can make calls in here and play music and make alarms when I have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I'm heavily into the Google ecosystem and it wirks seemlessly. Got it on sale for $50 and it was an incredible buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in my kitchen and it's constantly being used as a kitchen timer and looking up recipes to watching tv while doing dishes. A very handy device in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it. Just wish it had more compatible app like the Amazon Echo. However, the Google nest hub seems higher quality than the echo show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry device to bring the google smart home devices into your home. My only con for it, is that i wish it has a camera for video calling like the echo show has

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cole96, we’re glad to have your feedback on Nest Hub (2nd gen). We appreciate that you find it a great device to bring your Google Home devices into your home, and we hear your concerns about having a built-in camera. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features.

      We always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359

      For questions, concerns, or anything we can be of help, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Smart Hub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options for personalization. Can be a bit intimidating but if you sit down and plan out what your going to use it for you'll find more uses than you originally bought it for.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Richardt75, we appreciate you for posting your review. We can see that you need some assistance with your Nest Hub(2nd gen) when it comes to discovering its other features and potential use. We recommend that you reach out to our support specialists so we can help improve your overall experience with the device. Please contact us on our Google Help page here: https://support.google.com/chromecast/gethelp Nest