Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Smart home must have
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very responsive to your commands, very sleek look. Have 2 of these. One in bedroom and one in kitchen.
I would recommend this to a friendA must have!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I life this so much, I have two. Google is a great addition to my home. There is so much you can do with it.
I would recommend this to a friendPerfect for a setting up a smart home.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, so much better than the alexa show i had and connects with much less effort. More information at a glance and much more responsive.
I would recommend this to a friendGoogle is best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart and good value for money.its easy to use and help me and my kids to make life easy
I would recommend this to a friendBetter than Alexa
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded in all my Amazon devices for four of these. They work really well they're really responsive. I do wish the touchscreen had more functionality.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BillyB89! Thanks for your feedback about the Nest Hub (2nd gen). We’re glad your four units work well, and we hear your concern about having more touchscreen functionalities. We’ll bubble this up with the right team for future improvements. Meanwhile, there are different ways to enjoy the display like streaming Nest Cams and doorbells in the Nest Hub, viewing photos, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub (2nd gen): https://support.google.com/googlenest/topic/10356591
For concerns around the performance and features of the Nest display, we have our specialists always available at the Google Nest Help Page here: https://support.google.com/googlenest/gethelp
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mishears commands often and needs repeated commands. Good for simple requests
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, NoelleL. We hear your concerns regarding Nest Hub (2nd Gen) not picking up your voice as often as you’d like. You can control how sensitive Google Assistant is to voice commands — here’s how:
1. Open the Google Home app.
2. At the bottom, tap Home.
3. Touch and hold your speaker or Smart Display.
4. At the top right, tap Device settings, Audio, and then “Hey Google” sensitivity.
5. Choose how sensitive you want Google Assistant to be when it responds to you.
Here’s a link with more information: https://support.google.com/assistant/answer/9712065
We’re just a click away: https://support.google.com/googlenest/gethelp
Awesome
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to help me in the kitchen and i am absolutely in love. Showed me so many different recipes to cook. Also has facetime with google on it.
I would recommend this to a friendNest Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest Hub but I HATE the way Best Buy puts big ugly red or yellow shipping stickers on the product when you order online. Makes for a very ugly gift and you can't peel off the sticker without ruining the package.
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can we say that hasn’t been said about it. It’s excellent and my 82 year old mom likes the clock. If you would like more of her opinion on it call (888) MA-LIKES
I would recommend this to a friendAll in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it connects to everything in my home including the AC, phone and light bulbs makes life so much easier
I would recommend this to a friendNest Hub 7 Smart Display 2nd Gen.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best smart display on the market today . Fast and responsive . Only wished that the setup / resetting would have been done on the hub itself instead of using a smartphone to do it.
I would recommend this to a friendGo Google.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest is a good buy. You can say Hey Google from another room and the request is heard and answered.
I would recommend this to a friendGoogle Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google home works great! We have it connected to google lights, the Roku, and our Wyze cameras and they work great.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Still satisfied with this purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the size and the price my whole family 8 years old and up all enjoy this item! Its easy to manage and has loud speakers.
I would recommend this to a friend Google Home
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great addition to our home! I don’t have to stand up from bed when I go to sleep and forget to turn off the lights.
I would recommend this to a friendGoogle hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful I love being able to communicate with all my other smart devices!
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure how musch i was gonna love it, but love it it so much! It just works, great clock that dims when youre not using it or in the dark. Its way better than alexa.
I would recommend this to a friendGreat for the kitchen and daily use at home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my mom who was used to having an echo show. She loves it because she can see the clock and timer a lot better and can see when her med reminders pop up.
I would recommend this to a friend2nd One
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one before this purchase through Google. And it went out within a little after a year. However, this was on sale and ended up getting a replacement. Super useful for the kitchen and connected to my nest doorbell that it notifies me someone is at the door.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TechnoFunk, thanks for sending in your review for Nest Hub(2nd gen) and we're sorry to hear that your experience was less than ideal and that you had to get a replacement. We're happy to hear that your Nest Hub has been useful for you. If you encounter any technical issues with your device, we recommend that you reach out to our support specialists and let us help improve your overall experience. you can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great screen but lacks flexibility.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics of the Google photos are excellent. The sleep tracking is OK but seems to need some refining, plus Google may be charging a fee for that next year. It lacks options to combine the clock with the display.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Arlington703. We're delighted that you liked viewing your favorite photos using the display on your Nest Hub (2nd Gen). Your positive feedback is greatly appreciated and we have taken your suggestions to heart. Our commitment to enhancing our products means that we are constantly working on adding new features and options. We've taken the feedback that you shared with us into consideration, including adding new features and options to further enhance our products. We're hoping you will keep enjoying your Nest Hub (2nd Gen). Our support team would be happy to assist you further for any other concerns you have with your Google Nest device here: https://support.google.com/googlenest/gethelp