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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,049 reviews
  • Rated 5 out of 5 stars

    Excellent purchase and I couldn’t be happier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I absolutely love it. This is my first Google Home with the screen. Before this one I had literally the very first Google Home lmao. I love this color too. I haven’t fully utilized it yet. I have used a lot of it though. I’ve used the news feature on it, the cool weather feature, I’ve had it read me a poem before also. I also use it Monday through Friday as a alarm. It’s nice and loud. I don’t even use my phone anymore. I love the feature that you can wave your hand in front of the sensor and it snoozes the alarm for you lol. It’s also very responsive when telling it to turn the lights on and off for you. I also use it to for reminders too. I have horrible memory, so it works out perfectly. It reads the reminder out loud for you and it’s also cool ‘cause it leaves it on the screen like a post it note lol. I also love how adaptive it is the lighting in the environment. If the lights are on, it’s bright for you. When you turn the lights off or go to bed, the screen dims itself for you so it doesn’t bother you while you’re sleeping. The other cool feature is the sleep sensing one. Once you go to bed, it clocks the time in that you fell asleep and then when you wake up it clocks that too. It’ll tell you when you ask it”Hey Google, how did I sleep??” How you slept, if you didn’t get sleep at all, if you snored, coughed, or did anything random in your sleep. It shows you this neat like graph about everything. It tells you how many hours you slept too. So like I said it’s really awesome and if you want a affordable smart home, I really suggest getting this one if you’re a Google fan like me lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub, for the Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase.. Exactly what I wanted. The McDonough, GA cashier was amazing... She let me walk the Red Carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price, excellent value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good value, I used it in my library as an answer box / clock / music streaming device / smart home interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better but it’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected however I would prefer a verbal response for questions than a visual response (essentially a google search) where pictures are not involved. Sound is not the best, Alexa3rd gen I have had a better audio.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, TrevC. Thank you for sharing your review on Nest Hub(2nd gen). We're sorry to learn that your experience with the device was less than ideal. We want to understand your concern better so we can help identify how we can improve the overall performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I have 3!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just super helpful. the screen is nice and it gets loud without sounding bad. its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for the kitchen and has great speakers. You could play music, watch videos, control smart devices, set cooking timers and more with voice commands. It also works with Wyze products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my Nest Doorbell! Works flawlessly! Purchasing a third one today! One in the kitchen, office and living room. Would highly recommend this to anyone that has other Google Cameras around the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the Google mini. I love it! I primary use it as my bedroom clock. But also works great for streaming my Spotify and YouTube.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    UNABLE TO ACCURATELY REVIEW DUE TO POOR DOORBELL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hub is only as good as it can receive the sound and video signals from the Doorbell. And, since the doorbell was not sending strong enough signals, we could not rely on either the Hub or the Doorbell to show or hear who was at the door and/or the situation on our front porch. Therefore, we cannot judge the Hub without a good functioning doorbell! It did take some effort to figure out how to use this Hub. It required repeated resets to work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, thanks for letting us know about your Nest Hub and doorbell connection. We know how helpful it is to see who's at the door on your Nest Hub.
      To diagnose the issue and find the best solution for you, feel free to reach out to us at your convenience through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my bedroom to listen to music at nights! Best alarm and reminder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes daily life tasks easy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech piece for home. This hub has endless features to make daily tasks easy and efficient. Currently buying a second one for my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Central hub for Google compatible products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Extremely seamless connectivity and interaction with other Google/Nest compatible products. I use it to monitor my cameras, control lighting, and get information on demand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google Assistant's Smart Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing! Always recommend google smart home to friends and family who are interested. This is a must have. Only cons would be that the speaker is a bit weak, needs more power/bass.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jayso, it's great to hear that you had an awesome experience with your Nest Hub (2nd Gen). We understand that each person will have their own preferences, especially when it comes to the sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
      - Open the Google Home app.
      - Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
      - Adjust Bass and Treble level.

      Your experience with our products is something we care a lot about. Please consider reaching out to our support team for your support needs here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy for smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to sync with all smart devices. Listen to music and watch the videos and lot more to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite gadget for my bedroom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it mainly to replace my clock which is an over kill but it has so much to offer. There’s a bit learning curve but works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fun device, but it's a lot slower than phones or dedicated tablets. It's great to have as a photos display and to get visuals to your Google searches rather than using a smart speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I WANT to like it, but I just can't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of neat/cool features. Practically, though, I mostly use it to play music in my kitchen and as an alarm clock in my bedroom (it also controls my bedroom lights). Every day or two, the Hubs will all disconnect from the wifi and be unusable until I go through the setup process with all of them in Google Home again (it's tedious, and I can't turn my bedroom lights on without google home...). When they do work, they're pretty good. The sleep tracking is useless, not worth paying for (especially if you share a bed).

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there BeefSupreme, we're glad to hear you liked the cool features of Nest Hub (2nd Gen). We do apologize for the disconnection issue you are experiencing.

      Here are some recommended steps you can try that can prove to be helpful with the issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.
      - Resetting Nest Hub is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477

      If you still experience the same issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 2021 and this device can't make sure a smooth feeling of control. If you don't plan to use it through your fingers(touch), it is great. Otherwise, I would recommend to buy the Max version.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, we appreciate you sharing a review on the Nest Hub (2nd gen). We’re sorry to learn that your experience with your Nest display is less than ideal.

      Your Google Nest display screen shows a wealth of information like notifications, your weather forecast, activities, and your alarms. For most actions, you can control the screen with your hands or your voice and this link might be helpful: https://support.google.com/googlenest/answer/9137285

      We’d also like to know more about your challenges and find a way to help improve your experience, you may reach out to us anytime here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best it has a good screen and has a lot of useful information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget from Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. So useful and I plan on getting more smart home stuff to make managing my life a little easier.

    I would recommend this to a friend