Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great for the kitchen and daily use at home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my mom who was used to having an echo show. She loves it because she can see the clock and timer a lot better and can see when her med reminders pop up.
I would recommend this to a friendGreat for the kitchen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for the kitchen and has great speakers. You could play music, watch videos, control smart devices, set cooking timers and more with voice commands. It also works with Wyze products.
I would recommend this to a friendA must have!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I life this so much, I have two. Google is a great addition to my home. There is so much you can do with it.
I would recommend this to a friendAll in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it connects to everything in my home including the AC, phone and light bulbs makes life so much easier
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
I have 3!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just super helpful. the screen is nice and it gets loud without sounding bad. its great!
I would recommend this to a friend Cute add on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to hear the weather daily :) and what I need for shopping
I would recommend this to a friendGoogle Home
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great addition to our home! I don’t have to stand up from bed when I go to sleep and forget to turn off the lights.
I would recommend this to a friendGoogle Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google home works great! We have it connected to google lights, the Roku, and our Wyze cameras and they work great.
I would recommend this to a friendGreat screen but lacks flexibility.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics of the Google photos are excellent. The sleep tracking is OK but seems to need some refining, plus Google may be charging a fee for that next year. It lacks options to combine the clock with the display.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Arlington703. We're delighted that you liked viewing your favorite photos using the display on your Nest Hub (2nd Gen). Your positive feedback is greatly appreciated and we have taken your suggestions to heart. Our commitment to enhancing our products means that we are constantly working on adding new features and options. We've taken the feedback that you shared with us into consideration, including adding new features and options to further enhance our products. We're hoping you will keep enjoying your Nest Hub (2nd Gen). Our support team would be happy to assist you further for any other concerns you have with your Google Nest device here: https://support.google.com/googlenest/gethelp
Could be better but it’s ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected however I would prefer a verbal response for questions than a visual response (essentially a google search) where pictures are not involved. Sound is not the best, Alexa3rd gen I have had a better audio.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, TrevC. Thank you for sharing your review on Nest Hub(2nd gen). We're sorry to learn that your experience with the device was less than ideal. We want to understand your concern better so we can help identify how we can improve the overall performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Google is best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart and good value for money.its easy to use and help me and my kids to make life easy
I would recommend this to a friendCentral hub for Google compatible products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! Extremely seamless connectivity and interaction with other Google/Nest compatible products. I use it to monitor my cameras, control lighting, and get information on demand!
I would recommend this to a friendGo Google.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest is a good buy. You can say Hey Google from another room and the request is heard and answered.
I would recommend this to a friend- Pros mentioned:Screen size
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's 2021 and this device can't make sure a smooth feeling of control. If you don't plan to use it through your fingers(touch), it is great. Otherwise, I would recommend to buy the Max version.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, we appreciate you sharing a review on the Nest Hub (2nd gen). We’re sorry to learn that your experience with your Nest display is less than ideal.
Your Google Nest display screen shows a wealth of information like notifications, your weather forecast, activities, and your alarms. For most actions, you can control the screen with your hands or your voice and this link might be helpful: https://support.google.com/googlenest/answer/9137285
We’d also like to know more about your challenges and find a way to help improve your experience, you may reach out to us anytime here: https://support.google.com/googlenest/gethelp
Love Google Assistant's Smart Home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is amazing! Always recommend google smart home to friends and family who are interested. This is a must have. Only cons would be that the speaker is a bit weak, needs more power/bass.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi jayso, it's great to hear that you had an awesome experience with your Nest Hub (2nd Gen). We understand that each person will have their own preferences, especially when it comes to the sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
Your experience with our products is something we care a lot about. Please consider reaching out to our support team for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
I WANT to like it, but I just can't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of neat/cool features. Practically, though, I mostly use it to play music in my kitchen and as an alarm clock in my bedroom (it also controls my bedroom lights). Every day or two, the Hubs will all disconnect from the wifi and be unusable until I go through the setup process with all of them in Google Home again (it's tedious, and I can't turn my bedroom lights on without google home...). When they do work, they're pretty good. The sleep tracking is useless, not worth paying for (especially if you share a bed).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there BeefSupreme, we're glad to hear you liked the cool features of Nest Hub (2nd Gen). We do apologize for the disconnection issue you are experiencing.
Here are some recommended steps you can try that can prove to be helpful with the issue:
- Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- You may also check for possible sources of interference such as the thick walls and appliances in your home.
- Resetting Nest Hub is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477
If you still experience the same issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp
Great Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace the Google mini. I love it! I primary use it as my bedroom clock. But also works great for streaming my Spotify and YouTube.
I would recommend this to a friendMeets expectations; integrations don't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been reasonably happy with the Google Nest Hub 7. I really am enjoying monitoring my sleep patterns through the built-in sleep tracker. I've also enjoyed having bedtime and wake-up routines. I just wish I could figure out a way to have this integrate with a to-do list software - none of them work as advertised!
I would recommend this to a friend- Pros mentioned:Sound quality
Must buy for smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to sync with all smart devices. Listen to music and watch the videos and lot more to do
I would recommend this to a friend Google Hub, for the Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the purchase.. Exactly what I wanted. The McDonough, GA cashier was amazing... She let me walk the Red Carpet. Lol
I would recommend this to a friend