Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Display or Datplay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it for the most part. It does not work at all with my wife's iPhone! It's supposed to work with from what I read, but haven't been able to get it to sync. Overall great little display!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ksp2017, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with making your Nest Hub(2nd gen) work with your wife's smartphone. We'd like to know more details on how the device was set up so we can better identify the cause of the issue and provide you with some assistance that may improve your experience. You can reach out to our support team and let us help you with your Nest Hub. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
UNABLE TO ACCURATELY REVIEW DUE TO POOR DOORBELL
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Hub is only as good as it can receive the sound and video signals from the Doorbell. And, since the doorbell was not sending strong enough signals, we could not rely on either the Hub or the Doorbell to show or hear who was at the door and/or the situation on our front porch. Therefore, we cannot judge the Hub without a good functioning doorbell! It did take some effort to figure out how to use this Hub. It required repeated resets to work.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, thanks for letting us know about your Nest Hub and doorbell connection. We know how helpful it is to see who's at the door on your Nest Hub.
To diagnose the issue and find the best solution for you, feel free to reach out to us at your convenience through this link: https://support.google.com/googlenest/gethelp
Great addition to home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is a great addition to my home. I now own two of them and keep one in each bedroom. It connects to my home security cameras so I can monitor my property at night.
I would recommend this to a friendGreat gadget from Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. So useful and I plan on getting more smart home stuff to make managing my life a little easier.
I would recommend this to a friendGreat substitute for a clock radio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I hate the idea of Google hearing me, this clock has been a great addition. The screen dims at night so that I can sleep. The alarm is reliable, too. I also like seeing the weather when I want.
I would recommend this to a friendMust have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it in my bedroom to listen to music at nights! Best alarm and reminder
I would recommend this to a friendWorks most of the time.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the classic Google problem. When this thing works, it is great! When it doesn't I want to throw it out a window. It usually works, but sometimes it just gives up when trying to play music throughout the house. We have multiple Nest devices, and generally like them.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Connor, thanks for sharing your experience. We’re sorry to learn that you’re having issues with your Nest Hub (2nd gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub and other Google Nest devices, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please feel free to contact our support team, so we can investigate what’s causing the issue. You reach out to us using this link: https://support.google.com/googlenest/gethelp
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, big help in my house the only problem is sometimes disconnect from the WiFi otherwise is good
I would recommend this to a friendGoogle got one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google got a nice nightstand/desk smart hub it can control your smart home automation and also double as a mini smart tv
I would recommend this to a friendNice Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade over the Gen 1 device. I love how it auto-adjusts to different light levels, especially since it's placed close to our TV.
I would recommend this to a friendUseful Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly use the Google nest for controlling my smart devices and have been pleased with this purchase.
I would recommend this to a friendHEY GOOGLE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HE'S HAPPY! Bought for Xmas present...He is happy to have visual when he asks for assistance with his crossword puzzles. Glad I purchased early and didn't have to worry about delivery time frame.
I would recommend this to a friendGoogle nest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product I’m a big fan of Google assistant it helps so much in the morning when checking the time
I would recommend this to a friendLovely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Google Home Mini to the Nest Home 2 and it’s been great. It’s so handy having a device like this one around, especially if you have other compatible devices to go along with it.
I would recommend this to a friendWorks great…but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in replacement of my google home mini. It works great however it does crash every now and then which is the reasoning for the 4 stars
I would recommend this to a friendGreat smart assistant
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought to replace my Google Home Hub that I had been using on my nightstand for a couple years. This one is more responsive and has better access to various google compatible devices.
I would recommend this to a friendA smart speaker with a basic display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though it can do everything a smart-speaker should, there are few things you would expect the display to do, but it doesn't. Still great value for money though
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, yajatns. Thanks for sharing your thoughts on the Nest Hub (2nd Gen). It's great to hear that you find it to be a valuable addition to your smart home setup, offering the functionality of a smart speaker with the added benefit of a display. It's great to hear that you find the Nest Hub to be a good value for money and that it meets your expectations for a smart speaker. These are definitely key strengths of the device. Despite any limitations in display functionality, it's positive to hear that you still find the Nest Hub (2nd Gen) to be a great value for money. Its versatility and integration with smart home devices make it a convenient and useful tool for managing your day-to-day tasks, controlling smart devices, and enjoying multimedia content. If you have questions and other concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Our favorite assistant with a screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our google Assistants. This makes the 3rd in our household. They work nicely to stream Nest/Google cameras. They are also a convenient widget board for important local information.
I would recommend this to a friendGreat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this all the time. It's great as an alarm clock, acceptable for background music and I like controlling my smart lights with this.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product got it on sale you don't get premium sound quality but it's a small device but great value
I would recommend this to a friend