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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5076 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 5,076 reviews
  • Rated 3 out of 5 stars

    Glorified wall clock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exciting at first, but performs almost as badly as Siri with basic commands.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, GerhardJ. We’re sorry to see the Nest Hub (2nd Gen) hasn’t been quite what you expected. You can try factory resetting your device to make it run like new again — here’s how:

      On the back of the device, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      We’re also just a click away if you need us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Perfect for the office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife’s office at work so she can have scrolling pictures to see all day long. She is always checking the weather too so this is also great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for daughter and her family. She added to her existing google network. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Agreat purchase. Love Enjoy lovely Great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for my daycare business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the speaking is good, the photo display is amazingly good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my smart home setup. Love that I can see my nest camera on demand. Also love that I can watch stuff from the streaming services I subscribe to. Pretty cool item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price around for thesee , even beats ordering from Amazon by a mile. Quick and easy, hastle free. I will buy more in the future for sure worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well, however, haven't used it a great deal yet. We plan to build on it and the display is very clear and bright. Haven't run into any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase!! I changed everything to google products. Its nice to have ecerything connected to google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We really enjoy being able to watch photos and Netflix. The sleep features are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so mich better than the echo. Love the screen size and the ease of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and reliable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues getting it to connect to my WiFi but once you get past the mesh router it worked fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew for a Christmas gift he totally loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom handful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, had fun it for 2 years now and it works really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace a third party Google smart speaker that was malfunctioning...best upgrade ever. So much better with a screen. Improves the user interface experience exponentially. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google assistant is a great smart display. It was on sale for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device - Need to Use Specific Words

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - exactly as I expected. Only thing that is frustrating and why it isn't a 5 star review is that the device requires very specific wording to complete certain tasks. That specific wording isn't always something that I would think to say.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ahall, thanks for sharing your insights. We´re happy to hear that Nest Hub (2nd Gen) works well for you. We do apologize for any frustration you may be having with the hotword when giving voice commands. We´ll make sure to pass along this information to our product team since we´re always searching for ways to improve our products and services. If you have any other questions you would like us to answer, or support needs that you would like us to address, you´re more than welcome to speak to any of our agents, by simply visiting us at the Google Nest help page using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    So much better than i thought!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can watch netflix, youtube, hulu and the rest just with your voice. Can also see my doorbell and other cameras, stream my radio and see my google photos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third one purchased. Love to be able to communicate to everyone in the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really nifty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, the touch screen works well and the motion controlls with your hand are great also!

    I would recommend this to a friend