Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great smart hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to our smart home. We use this one because it synced with our house alarm and can be used as the keypad.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this device! This will be my second one, so convenient to have around the house!!
I would recommend this to a friendGreat so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a small Lenovo clock and loving this a lot more. The casting is great as well
I would recommend this to a friendGood gadgets
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great one value adding. I use for online on/off with plugs. It also work good for watching YouTube or any other videos.
I would recommend this to a friend- Pros mentioned:Screen size, Sound quality
Perfect Size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality for its size. Doesnt take up too much space on counter.
I would recommend this to a friend Google assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Google assistant. The display makes it perfect to watch videos or recipes.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Amazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen quality, spakers sound ok, easy to use, and very vibrant
I would recommend this to a friend Perfect for the kitchen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my kitchen counter, the small but useful display integrates automatically with google photos as a wonderful digital picture frame that also doubles as a smart speaker, kitchen timer, shopping list and recipe book. This little thing does so much!
I would recommend this to a friendVi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use it as much as I thought I would. I put in kitchen while I’m in kitchen. Tried to watch videos slow load and I couldn’t get some apps to open
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Vikd. Thank you for sharing your feedback on the Nest Hub (2nd gen). We understand that you're experiencing some lag in the device.
Here are a few things you can do to help improve the performance of your device:
-Make sure your device is up to date with the latest software. You can check for updates in the Settings menu.
-Restart your device.
You can also reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Lorene's Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning how to navigate this system. I would love to have a second one for my upstairs. I feel a lot more at ease knowing what going on in my surroundings
I would recommend this to a friendUpgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 1st gen google home, i wished i had done this a year ago, mic was way better compared to my old device. Screen is not necessary for me but its convenient
I would recommend this to a friendExtremely quick shipping.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely fast shipping. Package was securely packed. My husbands wouldnt connect anymore, and he wasnt without it for long with the incredibly quick shipping.
I would recommend this to a friendOverall good hub!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Hub, however sometimes it doesn’t recognize/listen and I have to repeat ‘HEY GOOGLE’ which is a bit frustrating but overall I really like this and I love the GE lights that connect to this and I also have my Roomba and TV connected which is nice!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Somie, thank you for posting your review. We're sorry to hear that you're experiencing some difficulties with voice commands on your Nest Hub (2nd gen). We'd recommend that you retrain the Nest Hub to better recognize your voice. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.
If the issue still persists then we advise that you reach out to our support specialists so we can better identify the issue and help you with troubleshooting tips. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Still a good product with an added feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The added sleep feature seems to be good insight after my use so far. Otherwise same product as first gen. I needed a screen for Google TV controls and dedicated my gen 1 to that.
I would recommend this to a friendGreat baby monitor with nest cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to use as a display for my nest camera in my 4 month old sons room for when he goes to sleep so i can keep an eye on him. It works great and is very responsive.
I would recommend this to a friendMy old 20 + year old alarm clock is retired.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's great. I picked it up yesterday and set it up. I programmed my weekly alarm so far and it worked better than I expected, not to loud. I plan to test out the other features over the weekend.
I would recommend this to a friendHelpful little device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. The screen can get a little sluggish, and sometimes Spotify won't launch for some odd reason, saying "try again later." It's annoying, but it only happens occasionally. It resolves itself, and if it doesn't I just manually cast from my phone and it works again.
I would recommend this to a friendGreat from google
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad with my purchase, it gets me almost everything I need from the internet. Very capable and great resolution screen.
I would recommend this to a friendWill buy again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the purpose of all in one excellent Google product.
I would recommend this to a friendMy google hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy piece of equipment. Hey google do this and then do that! It’s a great alarm clock, and very useful in monitoring google nest cams. Very good quality!
I would recommend this to a friend