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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,049 reviews
  • Rated 5 out of 5 stars

    My Mom loves it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product! works flawlessly with my nest doorbell, also my mom love it because she can see the family photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, terrible for "smart" features. Purchased during Black Friday/ Holiday sale, and not even worth it at that price, let alone full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A present for my brother. Make me think to switch from Alexa to Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for functional screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have in our kitchen. Absolutely love all the features. Being able to watch Netflix while cooking dinner or meal prepping is awesome. I've gone full Nest in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome price on 2nd Gen Google Assistant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that will be the "hub" of your smart home. I find that Google Assistant is generally smart than Amazon Alexa or Apple Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Wery smart, and convenient device. I got one for the gift, but left it for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the last item we needed to put the finishing touches to our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Value and Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The footprint is quite small, which is great for the places we have the Nest Hubs. We have 2. The interface layout is good. I like being able to control the HVAC and lights from the family room and my office. The price was great too, just under $50. To boot, the screen saver images are pretty great. They add to the look of the Hub while it's inactive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value made better by the Holiday sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my sister, who is starting her "smart home" journey. It was a good value and a necessary component for her home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much better than the nest mini since you can see photos and doorbell video, but kinda slow and laggy. Also the viewing angle isnt the best unless you place it at eye level. Thats one thing to keep in mind. But with the sale this was a good grab.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRODUCTIVE ENTERTAINMENT CENTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better of the bunch. Works near perfect. Favorite feature is able to link multiple devices when streaming music. Small glitches here and there but overall works as advertised. Routines are great too.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tlaloc, thanks for sharing some of your favorite features you enjoy with Nest Hub (2nd Gen). Though we're glad to hear that it works well for you, we'd also like to know about the small glitches you experience. We'd like to figure out what may be causing the issue and see how we can further improve your experience with Nest Hub (2nd Gen). If you're willing, please consider visiting our support page where you can reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nothing like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid choice for an at home display. it is rather slow and touch responsiveness isnt great. but it is not an ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and quick shipping on Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price. I was going to order this from Google but it would not arrive before Christmas. I got it by mail from Best Buy for the same price within a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Clock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Much just use it as a clock. Auto dining works great. Probably more that can be done with but if you already have a smart phone what's the point?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Whatthe21, thanks for your feedback. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.

      With the Nest Hub (2nd Gen), you can control your home, dim lights, turn on TVs, turn up the heat, and more with hands-free help from the Google Assistant. You can also entertain even more easily, view photos, stream music, read or watch the news, and more. You can also just ask or cast from your phone. You can place voice or video calls, broadcast messages around your home, add to family calendars, and more. Lastly, turn your display into a sleep guru with a Sleep Sensing subscription, Nest Hub (2nd gen) tracks when you go to bed and wake up, and how long you’ve slept. Plus it gives personalized insights and recommendations. We recommend checking all the rich features for your Nest Hub (2nd Gen) using this link: https://support.google.com/googlenest/topic/7195269

      We'd like to change your mind and provide you with a more positive experience for Nest Hub (2nd Gen). Our support team would love to answer any questions you may have in mind here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent addition to a smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several smart devices on my house and the Nest Hub perfectly controls them. It's voice recognition abilities are very good, and it picks up both English and Spanish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it so much I'm thinking of buying more in the future for every single room in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want it, tried not to like it. But it's nice. Can't live with our it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very useful. I love it so much. I would like to purchase another one for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY WORTH!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly a great device, it upgraded my voice control so much and to have bisuals makes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good photo frame and assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to complement google photos and acts as a desktop assistant

    I would recommend this to a friend