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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5076 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,076 reviews
  • Rated 5 out of 5 stars

    Love it. It’s amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing. Great item. Love it. I also have the Echo Show and this is much better so far. It does so much more. Have to say I love the backgrounds and everything else it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the Mini Hub I had. I really like this unit, it offers everything the mini did but with a display that comes in handy for certain tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Black Friday Shopping Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Google Nest. Went to Augusta Maine Store on Black Friday. One of the best Black Friday. So calm and relaxing. Customer service was extremely on and above

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not eufy friendly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeehh, sadly returned it because its slow, the only reason i wanted was to view my Eufy camaras without using my cell phone on my bed side table and it takes sooo long to load the camaras... bit annoying to set up at first.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for giving the Nest Hub (2nd gen) a try, Ariver. We’re sorry it wasn’t what you were expecting. Even though you returned the device, we’d like to hear more about your experience — when you get a moment, here’s a survey to share your thoughts: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    nice device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size display. good value on sale. depending on your automated devices a very clever device. ability to serve as hub helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desk accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I use it in my home office to control some of the smart home devices around the house. I have one in the living room, but it can’t hear me all the time when I’m in the office. So now I don’t have to yell anymore and it also doubles as a photo frame on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and a don’t regret it At all. I love how I can control my smart household item from either a touch or my voice. Would recommend if your into smart electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and you can change the language for it. This is since it was bought for my in-laws and they love it so much!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok display and the software is doesn't run smooth at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're sorry to hear you're having some troubles with your Nest Hub (2nd gen) display. We're glad to help you get your device back on track, contact us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Great video.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A present for my brother. Make me think to switch from Alexa to Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY WORTH!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly a great device, it upgraded my voice control so much and to have bisuals makes it better

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google over Alexa

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve always bought Amazon Alexa for my house but decided to give this a try and I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose of all in one excellent Google product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it so much I'm thinking of buying more in the future for every single room in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snoozing the alarm by waving at it is my favorite feature. Always On Display is useful if you are a person who is always looking at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the last item we needed to put the finishing touches to our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product that is easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Hub for my bedroom. The other one is in my living room. The product works perfectly fine and makes my day to day so much easier. The speakers definitely pack a punch and are loud enough to enjoy. I love how it connects to my TV and Philips Hue Smart Lights along with my Thermostat and Nest camera system. No complaints here! I got it on promotion for $39.99, which was a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didnt think i would use this much at all. After i recieved it and set it up , i realized all that it can doo. I love this display . I use it all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very useful. I love it so much. I would like to purchase another one for the living room.

    I would recommend this to a friend