Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great for a Smart Home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Nest Hub, very convenient for a house that is looking to be a smart home. I also love the ability to control my smart devices by touch and voice.
I would recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice toy to have. Good design. Helpful if your phone is not available.
I would recommend this to a friendSolid hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it as a clock on the nightstand, works pretty well and isn't too bright. It also doubles as a baby monitor because we have a nest cam in the baby's room. Works well as a backup baby monitor for that.
I would recommend this to a friendGood but can be improved
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price bought last year during holidays. Voice recognition is less efficient compared to other similar competitor products.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nish, thanks for taking the time to share your feedback with us. We're sorry to hear about any difficulty you may be having when giving voice commands for your Nest Hub (2nd Gen).
Adjusting your Nest Hub's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
We also recommend changing Nest Hub's hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.
If the issue remains, we suggest contacting our support team and work with you to isolate the root cause. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
I love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything i hsve switched from Alexa to google in my house
I would recommend this to a friendFantastic hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for a bedroom, I have 2 & can use broadcast between them, watch the doorbell & control other wifi devices, amazing all the things it will do
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything! Whole house is walking around saying “hey google”
No, I would not recommend this to a friendNEST IS #1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOOOO MUCH BETTER THAN AMAZON ECHO..voice recognition is top notch, sleep metric is very useful and the UI is easy and silky smooth..Would buy for my family !!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Displays my photos and you can ask it anything.
I would recommend this to a friendLove my Google Nest Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connect to my google home app. Voice activation for easy control of features. It reverts to a photo slide show whrn not in use.
I would recommend this to a friendIt’s great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Looks great and works great. It has slick design. And I definitely recommend it. Just get newer model and you’re golden.
I would recommend this to a friendGlitch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen would sometimes glitch out when swiping. I would have to turn off and turn back on for the glitch to stop. Overall it does function as it should.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Steph. We appreciate you for sharing your feedback on your Nest Hub (2nd gen). We can see that you're experiencing some difficulties with your screen glitching. It's important to us that we provide you with the best help possible and identify the cause of the screen glitch you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Nice display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice speaker and does so much. The touchless feature is a nice addition. Though I would like to have the nest app or a multi-camera view.
I would recommend this to a friendGreat Item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the Nest Hub. It does all that it claims to do. I am amazed of technology in how this item works.
I would recommend this to a friendThe best at best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep buying at Best Buy this product is perfect for what I need
I would recommend this to a friendGood buy didn’t last long
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but I prefer the Alexa, I have 3 this one cuts off for no reason and I have to Re set it up
I would recommend this to a friendGoogle hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I've bought love it i tell everyone about it
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent when it has no issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear screen and loud speaker. Mine restarts every night, but I have another that works just fine ( this one might have an issue).Would reccomend.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Pappy, thanks for sharing your feedback with us. We're sorry to hear one of your Nest Hub is restarting every night. We suggest performing a factory reset that might help resolve your concern. Keep in mind that resetting the Nest Hub will erase all data and you will need to set it up again. Check this link to guide you on performing a factory reset: https://support.google.com/googlenest/answer/7073477
For further assistance, feel free to reach out to our support team here anytime: https://support.google.com/googlenest/gethelp
Never knew I needed this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew I needed this in my life! But I love it! I use it in my kitchen to watch Netflix and do dishes. Perfect addition to my smart home!
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally recommend. Mainly if tou have other google home products.
I would recommend this to a friend