Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Best buy great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived very quickly, in great condition and had availability at a good lrice
I would recommend this to a friendGreat display for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great little display which is very useful in my home to control smart devices and to see who's at the door. My only gripe is that it often loses sync with the music playing on my network and I need to unplug the display to reset.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, we appreciate you for sharing your review. We're sorry to learn that you're experiencing some sync issues with your Nest Hub(2nd gen). We'd like to know more details about your issue so we can help you with troubleshooting tips that may help resolve the issue. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great for a Smart Home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Nest Hub, very convenient for a house that is looking to be a smart home. I also love the ability to control my smart devices by touch and voice.
I would recommend this to a friendLove
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an awesome gadget and you definitely get your moneys worth
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for anyone who want an easy connection to music and CNN.
I would recommend this to a friendIt's perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to see some news and follow the weather. I use like home center too
I would recommend this to a friendStill learning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm learning Need to put contacts in Google Contacts to be more effective
I would recommend this to a friendNEST IS #1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SOOOO MUCH BETTER THAN AMAZON ECHO..voice recognition is top notch, sleep metric is very useful and the UI is easy and silky smooth..Would buy for my family !!
I would recommend this to a friendFantastic hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for a bedroom, I have 2 & can use broadcast between them, watch the doorbell & control other wifi devices, amazing all the things it will do
I would recommend this to a friendUseful and fun.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super value. Helpful and fun to use. Lots of options for adding smart devices. Hundreds of apps for free.
I would recommend this to a friendOk product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product but depends on your needs. Touch screen responseness could be better for an overall better performance. That's the reason for not a 5 star for me
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Thanks for giving us feedback on the Nest Hub (2nd gen). We appreciate that you find it a good device, and we hear your concern about its performance. We’ll share your feedback with the right team for future improvements. Meanwhile, a range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
For questions or concerns, you can always visit the Google Nest Help Center or contact us through our support channels found here: https://support.google.com/googlenest/gethelp
Good but can be improved
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price bought last year during holidays. Voice recognition is less efficient compared to other similar competitor products.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nish, thanks for taking the time to share your feedback with us. We're sorry to hear about any difficulty you may be having when giving voice commands for your Nest Hub (2nd Gen).
Adjusting your Nest Hub's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
We also recommend changing Nest Hub's hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.
If the issue remains, we suggest contacting our support team and work with you to isolate the root cause. You can reach out to us using this link: https://support.google.com/googlenest/gethelp
Nest display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! My family and I enjoy using it and it adds to the convenience of our smart home!
I would recommend this to a friendSolid hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it as a clock on the nightstand, works pretty well and isn't too bright. It also doubles as a baby monitor because we have a nest cam in the baby's room. Works well as a backup baby monitor for that.
I would recommend this to a friendUse with ADT account
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I returned this product because I received the same product as a gift.
I would recommend this to a friendbuy 1,2,3 and gift another
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep this by my desk and it helps assist me with all my daily functions.
I would recommend this to a friendGeneral use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for general use worked great but now resets several times during the night and found out its due to an update and still hasnt been fixed works great expect for over night alarms
I would recommend this to a friendBrand response from Nest Support
Posted .Hello SilverDragon, thanks for leaving feedback on the Nest Hub (2nd gen). We’re glad that it worked for your general tasks but we’re sorry to hear you ran into this issue with the display resetting on its own. We’d like to investigate and learn more about your concern so we can figure out a way to help improve your experience. Please get in touch with our support team for services and assistance using this link: https://support.google.com/googlenest/gethelp
Simple product, not very flexible in capabilities
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for simple needs, great as a photo frame. My biggest issue is that it does not function as I would have expected coming from Google. The audio assistant is useful, but you cannot control it with touch very well. Most functions where you would expect to be able to search for content (Netflix, Youtube, etc), do not allow it. The calendar will only show you the current day. Rather disappointed in this product. However, I did purchase it as means of monitoring Google Nest cameras and doorbells, and for this it works just fine.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Nick. Thanks for sending in your experience with Nest Hub(2nd gen) and it's unfortunate to hear that it didn't meet your expectations when it comes to the performance of the touch controls and features. To control content such as Netflix or YouTube using touch controls, please make sure that these apps are linked to the Google Account that is currently logged in to the device. If you need further assistance or want us to guide you with setting this up, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just what i ordered. Was delivered in a timely matter. Price was perfect.
I would recommend this to a friendLove my Google Nest Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connect to my google home app. Voice activation for easy control of features. It reverts to a photo slide show whrn not in use.
I would recommend this to a friend