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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,049 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a tool necessary for a new time either I’m learn to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to bedside table. Ok google send review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item it does so much with other Google Home products, and love the video aspect of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one for several years and I love displaying all our family pictures. One of the best features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big of a fan of the user interface but it does what I need well enough. I mainly control my smart lights and view my cameras. It’s nice that you can have the cameras on constantly streaming to the hub. The alarm is really nice as well. I just raise my arm in front of the hub to snooze or say “stop” to cancel it. One thing that is weird though is that i can say “hey google, turn on bedroom light” and it will do it but the screen will say the accessory is not responding sometimes. I use Philips hue. Last thing is saying “hey google” just feels long, makes me miss Alexa.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Demarcus, thanks for sharing your feedback. We’re sorry to hear that Nest Hub (2nd Gen) didn’t meet your expectations.

      We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, The seller helped me and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift my stepdaughter and family liked it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for the past couple months and still happy with my purchase. Good integration with other smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I have the nest mini and audio. Got this for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought New! great addition to building a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Buy Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice addition to the bedside table. Very responsive to voice commands and just really fun little toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works well for us to keep the entire household on top of things like appts, events, etc..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google over Alexa

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought Amazon Alexa for my house but decided to give this a try and I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, interaction is pretty good. My nephew interact so much with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest for neighbor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for elderly neighbor to listen to music and view videos. She’s very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and works really well. Just limited vs Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best kitchen companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kitchen! I can look for recepeies in you tube!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Explanation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has great quality pictures and scenery of what I expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Display

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying having this at my fingertiips so I don't have to llok at my smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google home and how it connects to all my nest and google products

    I would recommend this to a friend