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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,035 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Upgrade for bedroom alarm and stream speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few limitations with this item, some features that I still don't totally understand, but overall it works very well, does what I really wanted it to do, and is much better than the cheaper speaker version I had in my bedroom before, a Lenovo. This is a lot better, mostly easy too set up, and has worked quite well for about 5 months so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Neat little gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works relatively well. Still learning all the ins and outs of all the functions its capable of. Like the screen size and footprint size. Not to big, not to small. Sound is not bad. Good for listening to some music or videos and not having to turn on the big a/v system. Having difficulties getting both hubs and a mini to connect together to play music on all of them at the same time. All in all, not a bad little display.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Spirit98, we appreciate your feedback about your Nest Hub (2nd gen) If you still need assistance setting up your hub and your speakers, we're glad to help: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Really useful. I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be as simple as a clock or as in depth a day planner or mini entertainment center as you can find anywhere. Super simple to use straight out of the box if you already have google assistant. Even if you dont its as easy as downloading the app. I use it to control all the google connected items I have from my nightstand. The security cameras look great, the music and youtube selections are endless (with subscriptions for whatever you use) and they sound a lot better than you might expect. I dont even have to touch it to get it to stop playing something or to shut the alarm off, I just wave by it. I like it a lot and I find it extremely helpful/useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Kids – Fun, Smart & Helpful!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Google Nest Hub for my kids, and it has been an absolute game-changer! The display is crisp, the sound quality is great, and the voice recognition works flawlessly. My kids love asking Google to play their favorite songs, watch fun videos, and even get help with their homework. The bedtime stories and sleep sounds are a fantastic feature, making bedtime smoother and more enjoyable. Plus, the digital photo frame brings up our favorite family memories, which they love seeing. Overall, an amazing smart home device—highly recommended for families!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    I love it. But make sure u know what your getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly as expected. I already have a Nest mini and I'm excited to continue adding to my google home collection. I absolutely love it. It is helpful to have a music subscription, lucky for me I've been using youtube premium for years now so I can use youtube music with my smart speaker. It might be smaller than expected for some people but I read the dimensions before ordering and knew what I was expecting. The black Friday sale on it was awesome, great price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Google needs to fix their firmware.........

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have approximately three of these, I like the screen and the ability to play my security camera output over them (wifi cameras). The price for these was much higher, fifty is about right if you ask me. For the first few years I had my network this worked flawlessly but recently google lost a patent infringement lawsuit over their speaker functions and has had to disable those functions in everything. Google is not doing a good job with those firmware updates on this device, several times a day the device gets very slow responding, stops responding, claims it can't access the internet or just gives constant "something went wrong" responses. It happens on all of these units that I have - I don't blame my router but I suppose it could be part of the issue. I'm hoping that google gets their heads out of the dark places and fixes all that but I think the customers are going to need to make more of an uproar because they don't seem to be in a hurry it's probably a huge job. For the moment, my lenovo smart clocks are pretty much running things in my house because they are not currently having the issues this unit is. I also have a couple of the google smart speakers which are also having issues for the same reason. If you are using a google pixel phone and find your google devices are complaining about updates but won't update then you need to run home from a non pixel device (I used an old samsung tablet) this is a current problem that google knows about but has not yet fixed thankfully it only happens with older devices that need a major update because they have not been online for a long period.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi suem, thanks for sharing the details of your feedback on Nest Hub (2nd gen). We’re sorry to learn of your poor experience with its performance and functionality. We can imagine how frustrating it can be to have all these issues at once, and this is not the kind of user journey we want to share with you. Since other non-Google devices work without any issues, we’d like to investigate for other reasons why the Google ecosystem is behaving differently. You may contact us at your earliest convenience here for real time services and assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my office to view my cameras throughout. It’s super easy to use and I don’t have issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Purchase Ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google hub it displays my photos, I can listen to my favorite music and it speaks to me :}

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have one for the living room and adding another one for the bedroom makes it easy putting notes, reminders, entertainment, etc. It’s compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly my first rodeo with a nest hub. This would be my 5th fourth one though. I know you might be thinking that's a lot. But to be fair the first didn't fail due to poor quality of software. It was an external component that did that. So here I am, I shopped around to find one on a "deal" and landed on Best Buys website. Now I have one at my computer station for various reasons. I can now do many things from my "hub" without the need to pick up my phone and sign in. Changing the thermostat, watching a football game or streaming something else, to viewing my security system, plus much, much more. The deal made this clearcut for me. Yeah the screen isn't gigantic but it does what it needs to do and then some. It's also not like I'm viewing the screen from 10+ feet away. The options for background wallpapers are nice. Time is large to be seen along with weather. Can be very helpful for those who don't mind having a device monitor your conversation for queue words. Richard Nixon would be mad about wire taping becoming so "cool" and "ok", with what happened to him. Anywho, that's another topic these these newer generations could research, however, if ya don't mind having a device eavesdrop on you, "hello Google" you'll land in another home and someone else may find you useful too...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proofing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Gemini Upgrade it is actually very convenient. I have all the lights in my home as smart bulbs and most appliances that use google so it's great for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits in our kitchen and it's a really nice display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home addition

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub (2nd Gen) is a fantastic smart display for any home. It’s compact, stylish, and works seamlessly with Google Assistant for controlling smart devices, playing music, or displaying photos. The sleep tracking feature is a nice bonus, especially for bedside use. While the sound quality is decent for its size, it lacks a camera for video calls, which may be a downside for some. Overall, it’s a great addition for those looking to enhance their smart home setup without taking up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice echo alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Its good for photos and you tube music! And very easy to set up and use

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    No camera in Kitchen: kindofabummer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture frame and security camera viewer and nice way to turn on lights and the TV off (but not on). Been a nice little addition to the corner of the kitchen. Able to play YouTube channels but Google Assistant gets it wrong a lot. But that's not a reflection on this device. Haven't used the bed stand function to track sleep. Would be useful if I didn't buy a Lenovo Smart Clock at the same time. The sleep function of this device was not well advertised. But to track sleep patterns without wearing a watch to bed would be nice. I forget it doesn't have a camera. I tried to Duo call my wife from work on my lunch break but this device lacks a camera. Wonder why it wouldn't convert to allow her to see me but I only get Audio? That would really made it a "Smart" hub.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing price for cool device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using several smart home devices and this Google hub has all functionality Im usually using. Cool that I can use the voice command in the same time for the air condition temperature changing and switching tv channels.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be slow at times, but still a great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they can be a little slow due to their aging internals, the Nest hubs are still great for all kinds of things. We regularly use it for timers, alarms, shopping lists, and weather updates. It's also great for those times when random questions pop up in your head that you need an answer to, and your phone is in the other room. Also, the speak is loud and sounds great! Awesome for when we're hosting parties and syncing the sound with our sound bar and other Nests.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I loved how I was able to see pictures as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for organizing my schedule. It also gives me weather alerts and lets me control my home electronics. I watch movies, videos, and listen to my favorite music. It's my constant companion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it, he controls his lights, TV, etc with it. The volume in the speaker is great too, I have one in my kitchen too and is great for recipes and listening music while cooking, also I can control my security camaras and stream live from this device. I definitely recommend this item

    I would recommend this to a friend