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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 5,049 reviews
  • Rated 5 out of 5 stars

    Nice hub with Google assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hub, easy to use. Google voice recognition is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got thos and i havent had a connecrivity issue, unlike amazon, this is way better in every way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to google home and this device complements my google home devices. The only problem that I notice is that the device has a hard time getting the commands in compare to my google speakers.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mauricio, thanks for sharing your experience. We’re sorry to hear that you’re having issues with voice commands on your Nest Hub (2nd Gen).

      Sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:

      Retrain Voice Match
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub’s hotword sensitivity
      - Open your Google Home app
      - Select your Nest Hub (2nd Gen)
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.

      If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect for connected homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping our home connected is easy with Google Assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gadget to Gift your techy friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this product for myself. After using it for almost a month now, I feel that this could be the best gadget to gift your loved ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I wish i would have bought it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect kitchen tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number one thing we use these for is a kitchen timer. You can verbally set multiple timers when baking and be able to view remaining time on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - love it. Can’t wait until we get all the other things to go with. Sometimes there is a delay or a connection issue but mostly works great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is cool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “It’s good” -My kid I see that I need 31 characters from this point to fulfill my reviewing obligations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a while and it is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little thing of awesomeness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this display. Helps me in the kitchen all the time.!

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somehow I really thought it had a camera. If it had a camera I would give it 5 stars. Not sure if I’m keeping it or returning… It’s good but not amazing or extraordinary.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi araujoiam, thanks for sharing your feedback. We’re sorry to learn that Nest Hub(2nd gen) didn’t meet your needs. The camera feature is currently available with Nest Hub Max.

      Your patronage and satisfaction are what drives us to keep working on improving our products and services. We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google friend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great in my kitchen. Love the art and features it helps me with hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed by this product! The screen and speaker are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest hub max is amazing addition to my smart home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had an issue with it. Google products haedly ever disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first foray into the second generation Google display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooood nice toy my family's loved maybe buy some more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Google Home Mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting one of these to replace my Google Home Mini, and it's been a big upgrade! I haven't had any issues! Really liking it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology and wonderful to integrate with my lights and other pieces in the house

    I would recommend this to a friend