Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Google Devices Are Good Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a Google product and had issues with it. The quality is good. The feel and the weight are good. It's a great device.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my mom for Christmas she loves it
I would recommend this to a friendThe Big Bang
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The next best thing since the 1st generation. I think that the quality is magnificent and that the price to purchase was right on top.
I would recommend this to a friendNot wireless. Huge issue for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m shocked no one is mentioning that it’s not wireless. Super limiting for me. I am out of plugs in the places I want to purchase more of these for so I guess I am just sticking with the 1. I am mainly using this for the nest cams and doorbell. Being plugged into a wall helps me none. Might as well use my phone. The marketing video’s definitely made it seem like it was portable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RoxanaQ, We appreciate your feedback regarding the Nest Display's power requirements. Nest devices require a constant power connection, this is essential for their uninterrupted operation and the valuable features they provide. Google is committed to improving the power efficiency of its devices and offering convenient solutions for users.
If you find yourself in need of any help about the features or performance of the Google Nest Hub 2nd gen, you can reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has many different features and functions that came in very handy.The only thing i would complain is the input d elay Isometimes, but it wasnt a big problem.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rafael, thanks for choosing our Google Nest products. We're glad to hear that you like the features and functions and that they came in handy. However, we're sorry to hear that you're having some delay issues with it. If you're willing to try, resetting Nest Hub (2nd Gen) can be helpful in fixing some issues like delays and performance lags. To reset Nest Hub, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. You may also need to set up your other devices with Nest Hub (2nd Gen) after resetting.
We'd like to help you further if the issue proves to be persistent. You're more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product. I have two of them and might get another one.
I would recommend this to a friendGoogle display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really used it much. But it seems it's just as good as my echo show
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great, i can see my little one all the time by the pictures i put as wallpaper. and great to wake me up.
I would recommend this to a friendGet one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this its very very good to have in the house.
I would recommend this to a friendUseful kitchen gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving this as my hands-free recipe-display & cooking timer in the kitchen. Audio is reasonable. Plagued by usual Google gremlins where sometimes you talk to kitchen & living room mini responds.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi medievalmvb, thanks for posting a review. We’re sorry to learn that you’re having issues with the voice commands on your Nest Hub (2nd gen).
Sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub’s hotword sensitivity
- Open your Google Home app
- Select your Nest Hub (2nd Gen)
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.
Also, make sure that all of your Google Home display and speakers are connected to the same Wi-Fi, and linked to the same account.
If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
Google Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but I don’t know how to get rid of pictures that I put in that I don’t want in my slide show. Can you please tell where to go? Sharon
I would recommend this to a friendGoogle nest hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale. Works great. Arrived fast. Fast shipping
I would recommend this to a friend- Pros mentioned:Sound quality
Great Little Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Google Nest Mini in the den adjacent to our kitchen, where we placed the Google Nest Hub (window above kitchen sink). FYI: Google speakers produce amazing sound, great is you like music! The Nest can control the sound level of Den speaker to play together. The Nest has many options, like internet access, and even making phone calls!
I would recommend this to a friend Home
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my brother in law. He loves it. It was a gift.
I would recommend this to a friendCool beans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for overseas family member and they love it. First of all it works, in East Asia. Second, it's a great assistant. Nice.
I would recommend this to a friendExcellent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best products we’ve used in our house!!
I would recommend this to a friendReally cool integration with google photos
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screensaver feature is really cool. It shows random memories from google photos. The speakers are below par for music
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, SeshaV. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that you're enjoying your experience with the device. Your feedback on the speakers is appreciated and we've taken note of it. If you run into any questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
FacuNest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty handy. It helps in the kitchen where I placed it. I still think google need to do some extra push in conectivity with other google home devices thogh. Minor onces, but with great impact
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there FacuLG1, thanks for the feedback that you shared about the Nest Hub (2nd gen). It seems that you’re having issues with the connectivity with your other Google Home devices, we’d be able to help improve your experience if you can tell us more about your concerns with using the Nest display. You may reach out to our dedicated team through our available support channels here: https://support.google.com/googlenest/gethelp
View Pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we really love it for viewing pictures.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music pics and social media…set up voice
I would recommend this to a friend