Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I wish i would have bought it sooner.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a while and it is a great product
I would recommend this to a friendLittle thing of awesomeness
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this display. Helps me in the kitchen all the time.!
I would recommend this to a friendUseful kitchen gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loving this as my hands-free recipe-display & cooking timer in the kitchen. Audio is reasonable. Plagued by usual Google gremlins where sometimes you talk to kitchen & living room mini responds.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi medievalmvb, thanks for posting a review. We’re sorry to learn that you’re having issues with the voice commands on your Nest Hub (2nd gen).
Sometimes, your Nest Hub (2nd Gen) might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. If this frequently happens, you can make it more sensitive to the hotword. If you haven't tried yet, we recommend retraining Nest Hub (2nd Gen) with your voice using the Voice Match feature to better recognize your voice commands:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub’s hotword sensitivity
- Open your Google Home app
- Select your Nest Hub (2nd Gen)
- At the top right, tap the Settings (Gear) icon
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub (2nd Gen) more responsive to the hotword.
Also, make sure that all of your Google Home display and speakers are connected to the same Wi-Fi, and linked to the same account.
If still unresolved, feel free to reach out to our support team so that we can take a look at the issue and help improve your experience here: https://support.google.com/googlenest/gethelp
Excellent product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is connected with the door bell and works perfectly fine. Satisfies the need.
I would recommend this to a friendGreat Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Very affordable cost for the value it brings. I highly recommend if you have other nest products.
I would recommend this to a friendCool beans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for overseas family member and they love it. First of all it works, in East Asia. Second, it's a great assistant. Nice.
I would recommend this to a friendAmazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazed by this product! The screen and speaker are excellent!
I would recommend this to a friend- Pros mentioned:Sound quality
Great Little Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Google Nest Mini in the den adjacent to our kitchen, where we placed the Google Nest Hub (window above kitchen sink). FYI: Google speakers produce amazing sound, great is you like music! The Nest can control the sound level of Den speaker to play together. The Nest has many options, like internet access, and even making phone calls!
I would recommend this to a friend Hey Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just works. We already had an Alexa, but this gives us the video too.
I would recommend this to a friendgreat device for any room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these, have a couple others in different rooms, would definely recommend! does everything!
I would recommend this to a friendPerfect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for alarms or reminders as some with adhd I tend to forget what I need to do
I would recommend this to a friendGreat device for all costumes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great device with a good quality. I love Google devices!
I would recommend this to a friendGreat device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i love my nest hub it was a bit complicated getting it set up but overall grea/ device
I would recommend this to a friendAnn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, show my pictures, make calls to see my family and more
I would recommend this to a friendNest hub max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest hub max is amazing addition to my smart home!!
I would recommend this to a friendNot Worth Adding To Your Nest Smart Home System
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Nest Hub to go along with Nest Cameras and other smart devices but found the interface to be clunky and it really didn't add anything to the experience. The phone app was still quicker than using the Nest Hub and most voice commands weren't recognized or led to anything useful. Can't recommend this product in its current state even while being a fan of the other Nest home products.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BrenSda, we appreciate you for sharing your review here. We're sorry to hear that your experience with the Nest Hub(2nd gen) has been less than ideal when it comes to the interface of the device. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon.
- Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've done the steps before, please don't hesitate to contact us on our Google Help site and let us help you in finding a better resolution. You can reach our help page here: https://support.google.com/googlenest/gethelp
Terrific value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first foray into the second generation Google display
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goooooood nice toy my family's loved maybe buy some more
I would recommend this to a friendBUY THIS!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS! makes the home so much more fun, can even watch videos on it!
I would recommend this to a friend