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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5076 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 5,076 reviews
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality on this especialliy the display makes it so much bettter to use for smart home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really cool integration with google photos

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screensaver feature is really cool. It shows random memories from google photos. The speakers are below par for music

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SeshaV. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that you're enjoying your experience with the device. Your feedback on the speakers is appreciated and we've taken note of it. If you run into any questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    better wifi connection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like i get better connection with the 2nd gen. with the first gen it would drop from wifi constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recipient loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to my brother for Christmas. He loves it. Looking forward to getting him more devices to connect to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bet the employee responsible for watching my Goo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I've added another advertising revenue portal for Google in my home, this time in my bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother in law. He loves it. It was a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my mom for Christmas she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bedroom replacement for my mini's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving this. It's great to have some visuals and I like it subs as a clock. The game feature is nice and I also like the sleep monitor/quality function. I'm replacing my bedroom mini's with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this its very very good to have in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale. Works great. Arrived fast. Fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, would definitely recommend for anyone needing a hub for all smart home accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart house

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart house and adt alarm video we love it in tha security room and kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great information

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for displaying so much information and it's helpful for interacting with throughout the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd hub. I use this so I can see my cameras around the house and always asking it questions, “Hey Google”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I can monitor whats going on in my home from my office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Digital Clock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a digital alarm clock, or asking what the weather will be like today. Too slow for playing music off spotify which is what I bought it for.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ABCD, we appreciate you for sharing your feedback with us about the Nest Hub (2nd gen), and it’s unfortunate to learn that it’s too slow for playing music off Spotify. We understand how upsetting it can be if something isn’t performing the way you expected it.

      If you haven’t tried yet, we recommend the troubleshooting tips below that might help:
      - Make sure that your Nest display is within 15 ft - 20 ft of the router.
      - Reboot your Nest display and router.
      - Try to play music from another supported app and check if it’s slow.
      - Move your display closer to the router and test.

      If the issue persists after trying the simple steps above, please visit us anytime at Google Nest Help page for further assistance and guidance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great for monitoring cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this alongside the nest cameras as a baby monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bro love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift to my brother and he love it . Best Buy always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Google product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Control everything in my house. Is definitely worth the money. Will recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best forever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this product at home kitchen and my wife happy for used of this product

    I would recommend this to a friend