Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Amazing for the kitchen!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love throwing cooking recipes on this while in the kitchen. Super fast and responsive. Love it!!
I would recommend this to a friend- Pros mentioned:Google assistant
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs just like any other google assistant product; I like the viewing monitor displaying weather, videos and other items you choose to display. I use mine in the kitchen, so it is a refreshing change when using for recipes. The only thing that was a little disappointing was I thought the screen was bigger & the sound is not as rich as I figured it would be. All in all it was a good buy and would buy again.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BigUlm, thanks for your feedback. It's awesome that you're using Nest Hub (2nd Gen) in your kitchen. However, we're sorry to hear about your disappointment with the screen size and sound quality.
We understand that each person will have their own preference when it comes to sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
If you're looking for a bigger screen, you may want to check the bigger Nest Hub Max. It comes with a 10"" HD touchscreen and more powerful speakers. Here's a link if you want to learn more about Nest Hub Max: https://support.google.com/googlenest/answer/7072284
You may also contact our support team for more information and further guidance with any questions you may be having. We'll definitely do our best to provide you a better experience by reaching out to our support team here: https://support.google.com/googlenest/gethelp
Pretty good!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from some minor connectivity issues, this has been a great device in my home.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JjK1. Thank you for sharing your views on the Nest Hub (2nd Gen). We're glad to hear that it has been working great for you. However, it's unfortunate to hear that you're experiencing some minor connectivity issues.
To better isolate the issue, we recommend trying out the following steps to see if the problem may be related to factors other than your Nest Hub (2nd Gen):
- Check for connectivity issues, such as possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up bandwidth space. After doing so, check to see if you still experience the same connectivity issue.
- You might also want to check for possible interferences. Signal interference could occur due to traffic on your Wi-Fi network, your neighbors' Wi-Fi networks, or other sources like microwaves, baby monitors, or even the thick walls of your home. Placing your Nest Hub (2nd Gen) in a straight line of sight with your Wi-Fi router may help improve the signal strength.
- Lastly, we recommend resetting the Nest Hub (2nd Gen) to see if it might be helpful in fixing the issue. To reset, follow the steps provided here: https://support.google.com/googlenest/answer/7073477
If none of the provided steps prove to be helpful, please consider contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
Love Google anything.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am addicted to Google home. This will be 1 of 10 devices in my home.
I would recommend this to a friendLove this little display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this was only a picture frame it wouod be worth it. Picutres automatically update plus can control all of the smart home
I would recommend this to a friendBang for the buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly pleased would purchase again, must be connected to same wifi on your phone to control vol. At times hard to hear my request have to get closer to listen to me, overall works good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Leecie, thanks for sharing a review about your experience with Nest Hub (2nd gen), and it’s unfortunate to learn of your issue with the performance of its Google Assistant.
If your Nest display is having a hard time picking up your voice commands, there’s a possibility that it’s having trouble connecting with Google. We’d like to rule out the possibility of your Wi-Fi connection being the cause, and if you haven’t yet, we suggest the simple steps below:
- Unplug your Nest Hub and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then try to ask the Assistant your question again.
- Reboot your modem and router.
- Try to switch between 2.4 GHZ and 5 GHz network to see which band is more reliable
- Test with another speaker or display (if you have any).
- If there are nearby devices that may cause interference, such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, try to move your Home Max to a different room, or to move it closer to your router.
Also, Retraining your Nest display, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
We have specialists always ready to help improve your experience. If further assistance is required after trying the steps above, you may contact us here: https://support.google.com/googlenest/gethelp
Yay, I FINALLY have one now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been eyeballing these for a while and was waiting for them to go on sale... Bought it during Black Friday sales week.
I would recommend this to a friendgood purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it. I wish now that I had gotten the video one
I would recommend this to a friendNest Hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest hub didn't work for my project, so I can't comment on the performance. I had to return it and look for a different item that fit my needs.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Sound, thanks for trying out Nest Hub (2nd Gen). It's unfortunate to hear that it didn't work with your project, and we're sorry you had to return it. We're still hoping you will have a peek at our other products and reconsider using our Google Nest devices again in the near future. We look forward to giving you a helping hand with any projects you will be having and meeting your expected needs soon. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Google nest
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this google nest! My daily use device when im home! Might buy another one for my home office.
I would recommend this to a friendOne more google device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have smart devices throughout the home and wanted something with a display. This was priced half off so I gave it a shot. Sound quality is similar to a mini, not amazing, but works.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi GlowWorm, thanks for posting your review. We're sorry to hear that your experience with your Nest Hub(2nd gen) didn't meet your expectations when it comes to performance. We'd recommend that you reach out to our support team and help you with improving the performance of your device or if you have any questions about your Nest Hub. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small but has I’ll the features I needed to view my nest camera.
I would recommend this to a friendGreat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Integrates well with my nest products. Bought it on sale and feel that it is well worth that price.
I would recommend this to a friendIt is a must a need
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product. It is my kitchen and use it every isntant.
I would recommend this to a friendA
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I use it to much it’s really came in handy
I would recommend this to a friendGood gift
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parents loved it, cute device with many features. I would recommend
I would recommend this to a friendGreat deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hub works great and was a bargain deal. Love how it interacts and announces doorbell rings.
I would recommend this to a friendHurray for Google Hub Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better value than Amazon Echo. Better design very happy with the way it fits our decore
I would recommend this to a friendBetter then Alexa Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came from an Alexa show to this and I wouldnt go back. super easy to sync content and other subscriptions to this device.
I would recommend this to a friendIssus with setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the Google Home to be harder to set up then the Alexa Echo, especially at a facility such as my mothers assisted living facility. From what I have read, Google makes it very hard to find it's MAC Address, which apparently many servers want to access. Googles solution to the issue was the have the facility modify it's network.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, AlicejL. Thank you for sharing your sentiments on Nest Hub (2nd gen). We're sorry to hear that you're experiencing some difficulties with connectivity. The device should connect seamlessly with most home Wi-Fi networks. We'd like to know more details about your setup so we can identify the cause of the issue and provide you with troubleshooting steps that may improve the overall performance of the device. Please reach out to our team of specialists on the Google Nest Help page here: https://support.google.com/googlenest/gethelp