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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,050 reviews
  • Rated 5 out of 5 stars

    Great accessory for any Google fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product for anyone that owns a nest doorbell, shows you who rang the door bell! Love it for Netflix while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the music from my phone and my Google nest hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Google home mini. I like being able to touch the screen instead of only using voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google. This is my second google Hub. Artificial Intelligence is amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst display in the world. 95% of the time Google cannot get what I ask it to do correctly. Then it uselessly searches for results on the web when I just asked it to spell a word! Can never turn my lights on or off when I ask it to it always can't find my device. the worst part is all devices are in my Google home app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mechanic, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd Gent) isn’t working as expected.

      Here are some samples on what you can ask to your Google Assistant: https://support.google.com/assistant/answer/7172842

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    I like the big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen, and the sleep tracking. Not so easy to use though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must need in every home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect photos display and clock and music player. Once you have one youll constantly depend on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it mainly to use with nest hello, it does what it supposed to do. Shows who is at the door when I’m cooking reading recipes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A gift for wife

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife as a present to listen to music. The only bad thing is with the volume. Once you get to a certain point it seems to jump up in volume more than normal.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jason, thanks for sharing your experience. We’re sorry to learn that you’re having issues with the volume on your Nest Hub (2nd Gen).

      We suggest resetting Nest Hub (2nd Gen). This may be helpful to refresh the system and will improve the overall performance of your device. Doing a factory reset will erase all data and you may need to set it up again. To reset Nest Hub (2nd Gen), press and hold both volume buttons together at the back for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product with minimal whistles. Bang for buck product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's alright, wouldn't recommend it though

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works decently although the UI is slow, the gestures are hit or miss, but sound quality is good

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey RaulC, thanks for giving us feedback about the Nest Hub (2nd gen). We’re glad that you find it decent and that you like the sound quality, and we’re sorry to hear of your poor experience with its performance.

      Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Ensure that it is within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
      - Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      We're always here for your support needs, please let us know if further assistance is required by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works perfectly with other Nest products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one in the office, love having it to check all of my nest cams and thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY FOR 2022 SMART HOMES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product wish i could have one in every room the touch screen and watching youtube. hulu, Netflix etc is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Quick Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy and the product was delivered quickly. The product was of good quality and haven’t had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an alarm clock on steroids that also works with all my other nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google is smart

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this next to my nightstand and it is amazing for alarms and just to ask random questions to google it's fun to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I use it everytime I cook. The spotify app on there is so useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google nest hub we linked it to Wyze V3 cameras outside and can see everything very clearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice pick up pattern.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of devices it can control is great with the google home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product , my kids use a lot for playing games and the most I like is the photos display

    I would recommend this to a friend