Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Awesome buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its brings our family together. Nice hub / smart controller
I would recommend this to a friendGreat gift idea
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has multiple functions and serves as a great gift
I would recommend this to a friendSmartclock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely usefull, works better then expected. Many features and can programmed to your specific needs and habbits.
I would recommend this to a friendGood quality!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, easy to set up and use. Excellent sale price.
I would recommend this to a friendHas made setting up a smart home easy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with Google products, sure beats anything the other guys could do.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchase a google best and it the best decision ever. It kinda slow but it does work great.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Arsalany, we appreciate you sharing your feedback on your Nest Hub(2nd gen). We're sorry to hear that you're experiencing some performance issues with the device. We'd recommend rebooting your device, as rebooting your device may fix several issues. However, if the issue is consistently happening or you've done this step before, then we'd like to take a closer look at the device so we can provide additional troubleshooting and help improve your experience. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Home nest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub is perfect, it’s a great companion to any of your integrated systems you already have in your home.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Camera
Nest Hub 7"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great price good quality has a good sound .But it doesn't have a camera
I would recommend this to a friendBrand response from Nest Support
Posted .Hi PaulD, thanks for sharing your feedback to let us know of your concerns on Nest Hub (2nd gen), and we’re glad that you find it with good quality. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features. We always listen to what our customers like you share with us, so we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Leave video messages and make video calls. Check in on home when you’re away with the built-in Nest Cam. Share reminders and to-dos. Everyone views their own calendar, commute, and more with just a glance. And enjoy Google Photos, YouTube TV, videos, and music on the 10-inch HD screen with stereo speakers. See this link for more details: https://support.google.com/googlenest/answer/9334359
For any concerns, questions or anything you want to share, feel free to let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
My second one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, specially my mom. Yhats why we got her one for her room.
I would recommend this to a friend2nd Gen. has nice new features
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home control device that has nice sleep evaluation features!
I would recommend this to a friendExcellent product and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great product, the personal at the store assisted me with the buy
I would recommend this to a friendGreat home unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device to receive notifications from my door bell. Only concern with it is connectivity it will occasionally disconnect from our wifi
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Jose, we greatly appreciate your feedback on Nest Hub (2nd gen), and we’re glad that you like the Visitor Announcement feature. We’re sorry to hear of your poor experience with its connectivity.
A range issue or wireless interference can cause your Google Nest devices to disconnect from your Wi-Fi. Try moving your Nest display a bit closer to your router. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the Nest Hub and your router as these items could block the connection. If help is still needed, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282
For further assistance and guidance, you can communicate with us through our support channels found here: https://support.google.com/googlenest/gethelp
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift. I purchased it for a client and they love it. If you want to make your life more efficient, this is for you!
I would recommend this to a friendBought it for my mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Christmas gift I haven’t opened it yet.i will update my review after she opens it
I would recommend this to a friendWorks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but if you have a nest doorbell and you are willing to talk and listen this is not your product, It's very laggy.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, GabrielV. Thanks for sharing a review on Nest Hub (2nd Gen). It's unfortunate to hear that you're experiencing some lag when using the Talk and Listen feature on your Nest Doorbell.
To address the lag issues you're experiencing, we recommend trying the following troubleshooting steps:
- Check for possible congestion in your Wi-Fi network. Removing some connected devices can help free up bandwidth and potentially improve performance. See if this resolves the issue.
- Identify any possible sources of interference, such as thick walls or nearby appliances, which could affect Wi-Fi signal strength. Relocating the Nest Doorbell or adjusting your Wi-Fi setup might help.
If none of these steps resolve the issue, we encourage you to reach out to our support team for further assistance through this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Camera
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally thought this had a camera, but I misread and bought the wrong model. It does everything it’s supposed to do, just wish it had a camera
I would recommend this to a friendBrand response from Nest Support
Posted .Hi PitoC, we appreciate you for posting your feedback on Nest Hub (2nd gen), and we’re glad that it does everything it is supposed to do. But we’re sorry to hear that you bought the wrong model. The Nest Hub (2nd gen) is the updated version of the Nest Hub. And like its previous version, it has no Nest Cam built-in, though we added some features. You might want to check for the Nest Hub Max with built-in Nest Cam using this link: https://support.google.com/googlenest/answer/9334359
We hope you’re enjoying the Sleep Sensing feature only available on Nest Hub (2nd gen). And if you come across any concerns about performance and functionality of the Nest display, let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my nest hub perfect for the bedroom. Very easy to use
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, LoisE. Thank you for taking the time to share your positive experience with the Nest Hub (2nd Gen)! We're delighted to hear that it has found a perfect spot in your bedroom and that you find it very easy to use. It's wonderful to know that the Nest Hub is meeting your expectations and serving its purpose well. If you ever have any questions or need assistance in the future, feel free to reach out to our customer support team. https://support.google.com/googlenest/gethelp
Good size and value for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good! We gave it as a gift for Mother’s Day , my mom loves it
I would recommend this to a friendGoggle Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It has so many options to display. My music, varies app can be downloaded,
I would recommend this to a friendAmazing bedside speaker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing some research I found that I wanted to go with the google system, and this one just makes sense with the nest features.
I would recommend this to a friend