Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Google Assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Recipient likes it a lot. Compact, but nice sized display for a counter top!
I would recommend this to a friend
It's great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It's good. The only thing it wish it did was not speak to me when I ask my phone for something.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Tyler. Thanks for giving us feedback about the Nest Hub (2nd gen). We appreciate that you like it, and we hear your concern about the Google Assistant activating on its own when speaking with your phone.
If you’re near your Google Home device and phone, only Google Home should respond to ""Hey Google."" Both devices may wake up, but your phone should go back to sleep. It may be helpful to turn the microphone Off at the back of your display when not needed. Your Assistant will say whether the microphone is muted. Also, when the microphone is On, Google Assistant might activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar.
If there’s anything we can be of help, simply let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
Cool Gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for handling all things google home. I enjoy the simplicity.
I would recommend this to a friendGood clock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy for checking the weather for the day or week. Not bad for YouTube either.
I would recommend this to a friendMust have in your smart house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice addition to uprgade smart house features in addition it is used as a photo frame and kitchen speaker
I would recommend this to a friendSmart home foundation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the foundation to having a successful and productive smart home.
I would recommend this to a friendGood enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it supposed to. No defects or issues as of yet. 2 weeks in.
I would recommend this to a friendNest Hub 7" Smart Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for kitchen use (recipes) and bedside information hub. Love it!
I would recommend this to a friend- Pros mentioned:Sound quality
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything you'd like in a hub. Screen has a nice clear panel. Streaming Photos, the Google Assistant works great. Music sounds descent for a hub. Thought I could view my ring cameras from it but it doesn't which was alittle disappointing
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RodB, thanks for highlighting the features you liked with Nest Hub (2nd Gen), including the clear display, sound quality, streaming quality with photos and how the Google Assistant works great for you. However, we do understand how disappointing it can be when a 3rd -party product like Ring cameras, doesn't work with your Nest Hub (2nd Gen). It's possible to connect Ring devices to the Nest Hub. However, it will have limited support which are basic features such as starting a new recording and asking the last time the doorbell rang. We recommend following the steps on this help link on how you can set up your Ring cameras with Nest Hub (2nd Gen) by following this help article: https://support.google.com/googlenest/answer/9159862
We'd like to assist you further with any other support needs you may be having with Nest Hub (2nd Gen). Please feel free to reach out to our support team here:
https://support.google.com/googlenest/gethelp
Mostly great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly great! Some of the games totally glitch out and reboot the device. This has happened on multiple devices of mine, so I know it’s the device and not my environment
I would recommend this to a friendBrand response from Nest Support
Posted .Hi loudmog, it's amazing to hear that Nest Hub (2nd Gen) works great for you. We do apologize for the glitchy issue you are experiencing with it.
Rebooting was a great idea to try and fix the issue. However, if the issue is persistent, we recommend performing a factory data reset on Nest Hub. A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If you still encounter the same issue even after resetting Nest Hub, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp
Happy Shopper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product & great online service! Amazing App! So easy! Great price as well!! Thank you Best Buy!
I would recommend this to a friendEasy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart Hub for controlling your smart appliances
I would recommend this to a friendWorth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues. Sound quality isn't great for music but that's to be expected.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to share your feedback on Nest Hub (2nd Gen). We´re sorry to hear that the sound quality didn't quite meet your expectations.
We understand that each person will have their own preference when it comes to sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
If you have questions or support needs with Nest Hub (2nd Gen), you're always welcome to contact our support team, whenever you visit the Google Nest Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of set up and use. I use it everyday. My 2 year old Grandson loves when I google his favorite Cars movie song and we dance together. I also use it when cooking to find a recipe! Very helpful with a weather report in the morning also. I love it!
I would recommend this to a friend bedroom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two for my bedroom and i can watch my son on my display and show my pictures and control lights.
I would recommend this to a friendGoogle hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 of these google hubs around the house and they are a great step up from the basic google mini.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very useful for those that are really into technology and smart lighting.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! I would highly recommend for kitchen area.
I would recommend this to a friendGoogle hub
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I can control my air conditioning just by command
I would recommend this to a friendGreat addition to a smart home
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice replacement for my Amazon echo love the screen and what this device can do. Perfect for my smart hone
I would recommend this to a friend