Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Works as expected - but could use more features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, but would like to see more cross product integration, like with ring cameras for example. Hopefully a future update will support this
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Mattyg19, it's great to hear that Nest Hub (2nd Gen) works as expected for your needs. We'll certainly look into your feedback and go back to the drawing board to see what new features and product integrations that we can cook up for you, since we're always on the lookout for ways to keep improving our products and services. In the meantime, if you have any further need of assistance with your Nest Hub (2nd Gen), our support team is just a click away by simply visiting our help page: https://support.google.com/googlenest/gethelp
Upgrade from Alexa
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this to replace my echo show 5, and it does a wonderful job automating my home connect devices.
I would recommend this to a friendHome hubq
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Use it with multiple google nest products.
I would recommend this to a friendIt’s amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We already have 3 and bought this for our master bedroom sitting room. Yes it makes you lazy!
I would recommend this to a friendGoogle everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have one it was so nice I bought another! Works well with my Bluetooth lights as well
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this for a Christmas gift, family member has one and they love it.
I would recommend this to a friendDecent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Answers quickly. YouTube casting from phone is slow. I use it for displaying pictures and which it does an adequate job of.
I would recommend this to a friendVery Good photo frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I liked the photo frame feature, it help remind me of my memories.
I would recommend this to a friend- Pros mentioned:Sound quality
Verstatile device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nifty unit. I love the photo frame function as i can view old photos of past memories. The mics are pretty good too, picking up the OK Google hotword with ease. Speakers sound good too. My daughter likes that you can use Youtube on the device.
I would recommend this to a friend A step up from the original
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of when asking a question it will display as well.
I would recommend this to a friendToo many issues with voice control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this specifically to control my home lighting and audio. I am an Android user since Doughnut and have used almost 2 dozen different Android devices including phones, tablets, STBs and speakers. This is the first device i have used in over a decade that has had issues recognizing and responding to voice commands. I have it fully updated and it sits within 10 feet of my router, but constantly gives an error "something went wrong, please try again in a few seconds" when asking it to do basic tasks like turn on lights. I even disabled voice recognition on my other devices to ensure it wasn't getting confused by multiple devices trying to respond, but the issues persist. Definitely returning it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, BigPoppa. Thank you for sharing your review on Nest Hub (2nd gen). We're sorry to hear that you're experiencing some challenges with using voice commands on the device. We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package shape is good when delivered, the device is perfect condition
I would recommend this to a friendBetter than just the speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little display for the money and I prefer it over just the speaker.
I would recommend this to a friendGreat display!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with the doorbell and my son's uses it to watch Netflix in the kitchen :)
I would recommend this to a friendAnother upgrade that didn’t disappoint!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade from my old insignia google home. The screen is nice and clear. Works loads faster!
I would recommend this to a friendPerfect addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother loves it. She added it to a google speaker that she already had. Work’s seemly with her other devices.
I would recommend this to a friendSome issues but great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use this as an alarm clock with music, but every morning an error comes up. But at least it still wakes me up. This is our second one for the house.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi rkfromwp, thanks for sharing your experience with us. We're sorry to hear you're having an issue with the Nest Hub giving an error for your alarms.
We want to know more about what's happening with your Nest Hub so we can work together to troubleshoot the issue and help you improve your experience.
Please reach out to us here anytime so we can assist you: https://support.google.com/googlenest/gethelp
Hey Google
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in the kitchen all the time very useful
I would recommend this to a friendWould buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is an amazing addition to my smart home
I would recommend this to a friendGood and nice !!!!!!!!!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend