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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 5,054 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got great Value for money for $50. Bass is better than the previous 1st gen google hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google can help you controle any smart device around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife has a ball with it can’t keep her fingers off of it like a kid in a candy store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hub. Much better than Amazon. I will always go google before anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google didn’t force me to write this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want the robot overlords to take over my household so this is the perfect first step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device from Google. I will definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my daughter to help her with science and being able to track the solar system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great multitasker and overall assist device if you want to be fancy or to have fun with it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    It's great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. The only thing it wish it did was not speak to me when I ask my phone for something.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Tyler. Thanks for giving us feedback about the Nest Hub (2nd gen). We appreciate that you like it, and we hear your concern about the Google Assistant activating on its own when speaking with your phone.

      If you’re near your Google Home device and phone, only Google Home should respond to ""Hey Google."" Both devices may wake up, but your phone should go back to sleep. It may be helpful to turn the microphone Off at the back of your display when not needed. Your Assistant will say whether the microphone is muted. Also, when the microphone is On, Google Assistant might activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar.

      If there’s anything we can be of help, simply let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great smart home addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any Google Nest powered smartphone. Not super speedy but gets the job done. This is our second one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snagged this during Black Friday from the comfort of my home. LOVE my Google Smarthome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it - but if you have kids then get the large

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the simple things in life. Clock. Recipes. Weather. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE LOVE THESE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THESE, HAVE THEM IN THE LAUDRY ROOM AND KITCHEN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greet for Simple Smart Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, a bit laggy when you try to use the touch screen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Buyer. Thanks for giving us feedback about the Nest Hub (2nd gen), and we’re sorry to hear about your experience with its performance.

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points. For more troubleshooting tips, read Troubleshooting wireless interference here: https://support.google.com/googlenest/answer/9276282

      You’re more than welcome to contact us if more help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Upgrade from Nest Mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little display and cute color. Like being able to see my kitchen timers count down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the whole Google Nest ecosystem, very useful product for everyday home use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product at $45

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it on sale for $45 and I have it playing music from apple music 8 hours a day at work. Im very happy with it. Sound is good enough at low to moderate volumes and google assistant is much smarter than siri

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to the house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hubs are aweome if you want to run smart lights, nest thermostat and other smart hone related things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Would recommend to anyone. Quality item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rotating Pictures.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the rotating picture option. I love the routines feature.

    I would recommend this to a friend