Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the Nest Hub! Works beautifully with the rest of my Google home products.
I would recommend this to a friendExcellent assistance for your smart home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good conectivity. Its works with 5g too. Excellent audio. Sleep sensing works great
I would recommend this to a friendGet you one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd Purchase. I absolutely love the Google devices. I have them all over my home.
I would recommend this to a friendVery useful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved having this so much that I bought another.
I would recommend this to a friendIt's very Google and works with most smart home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing feature for sleep monitoring and it's much better than my 1st Gen Nest hub.
I would recommend this to a friendMy virtual companion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My virtual companion at home. For me better its better than Alexa.
I would recommend this to a friendDisposable Tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good while it lasted, but the display manufacturer they chose is poor and the screen degrades over time. Google support will not help you if the screen dies outside of the 1-year warranty so you're basically buying these once a year. 2 if you're lucky.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Mitch. Thanks for giving us feedback on the Nest Hub (2nd gen). We're sorry to hear about your experience with its screen, and our support team. We’ll use your feedback to work on improving our products and services including how we handle customer concerns with care and efficiency. Meanwhile, we’d like to have a closer look into your concern. Please share with us your recent case reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google has a lot of fun things in this display. Try the games.
I would recommend this to a friendWorking good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good. Only issue is can not cast Pandora radio from my phone to it. Always getting error message pop up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Kwadom, it's great to hear that your Nest Hub (2nd Gen) works well for you. We do apologize for the errors you get when casting Pandora radio from your phone. If you haven't tried yet, you may try some suggested troubleshooting steps below:
- If your speaker or display doesn't play the radio station you requested, be more specific with your query, or ask for the station in a different way, using name, frequency or call sign.
- If the request is not properly answered, try to add the name of your radio station to the query. Example: "Play ESPN Radio on TuneIn,” or "Play ESPN Radio on iHeartRadio."
- If the provided station is inaccurate when asking for frequency, try to add the name of a nearby city. Example: "Play 101.9 FM LA."
- Try playing other stations using the same commands listed here: https://support.google.com/googlenest/answer/7071793
We'd be happy to look more into the issue if it persists. You may reach out to our support team via the Google Nest help page here: https://support.google.com/googlenest/gethelp
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for controlling my smart home stuff from lights to tv to playing music
I would recommend this to a friendGreat sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a Hub whose screen had died, the added bonus was it was on sale!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and prompt shipping I would like buy again
I would recommend this to a friendGreat product , satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome , there are some flaws but nothing I can’t work through.
I would recommend this to a friendGoogle does it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this hub. Can manage my network and calendar
I would recommend this to a friendGood camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat smart hub for home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd purchased hub offers better connectivity to smart connect devices at home.
I would recommend this to a friendNo longer works with Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well. I bought this for my smart home control. Unfortunately Google deprecated the ability to connect ring camera control since it is owned by Google- a competitor. So only 3 stars.
No, I would not recommend this to a friendAwesome display!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Love how clear the screen is. Very great value for the price.
I would recommend this to a friendGo with Alexa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited by this purchase - it is being used as my bedside alarm. Wish I had gone with the Alexa mini. I'm an apple user - but my home is not fully smart - so staying within the Apple ecosystem isn't that important- and Alexa is half the price of Apple’s mini- and this item. And the screen is overkill for bedside. And to make phone calls- google is far too invasive with their collection of 411. The speaker isn't that great either - considering the size
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi da212, thanks for bringing this to our attention about your Nest Hub (2nd gen) and we’re sorry to learn that your experience has not been ideal. Google uses information you permit it to access, such as your device contacts or activity on Google sites and apps, to provide better, more helpful answers through the Google Assistant. Third party services may also share information with Google pursuant to their own privacy policies when you choose to use those services via Google services, including the Google Assistant.
This Help Center article provides details on privacy and security for Google’s connected home devices and services working with the Google Assistant. To better understand how we collect and use data when you use our connected home devices and services, read the Frequently Asked Questions on Privacy: Google Nest. Please also read Google’s commitment to privacy in the home: https://support.google.com/googlenest/answer/7072285
Also, you may try the steps below that might improve the sound quality of your Nest Hub:
How to adjust the volume:
- Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your Nest display.
- Open the Google Home app.
- Tap your speaker, then adjust the volume.
How to change the audio settings of your Nest display in the Google Home app:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest display.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
You’re more than welcome to get in touch with our specialists in the following link for further assistance: https://support.google.com/googlenest/gethelp
The great debate settler
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fanatic device. I recommend if you like settling arguments during family time
I would recommend this to a friend