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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,054 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Linked to orher google device's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gogle nest hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub for home it great in music an information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and responsive and worked out well in bedroom or kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! They make great gifts for the entire family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this on vacation and could tune into our Nest doorbell and thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on a sale. I totally love it and its a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can we get much higherrrrrr sooo highghhhhhhhhhhhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this best its amazing quality and has the perfect streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved this product. Best out there and smooth delivery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good. Does everything you want it to do weather music news

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi zac910, thanks for the feedback you provided, and we’re glad to hear that the Nest Hub (2nd gen) works good and does everything you want it to do. We hope you’re making the most out of its unique features. And if you come across any situations where help and support is needed, you’ll find our dedicated team always ready for you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++++++++++++++LOVE IT

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Less Performance than the Other Smart Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this unit because I got tired of the way that Amazon keeps infringing on my space in their quest to monetize everything, especially with their Alexa app. The price was right and I also picked up a Nest Mini. If things had worked out better, I would have purchased two more of the hubs and another Mini. But actual performance never matched the set of Alexas that I'm using all over the house. -- The skills are not as mature. I use my current setup to listen two three different programming streams from the local NPR affiliate. But with Nest, no matter which one I asked for (and got confirmation) the same single station was selected -- the one I listen to the least. -- And then there are all those Pages on the top. I don't care about some of them and I don't want them cluttering up things -- but you can't delete or hide them. -- It appears that you can broadcast audio to all your other smart speakers. -- The Hub would never recognize my Android phone because there were on different WiFi channels. Except that they were on the same channel. ++ The audio is better, but that doesn't do much good when I can't listen to some audio sources. After spending a few hours and two factory resets, I'm taking it back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gallery90, thanks for posting your feedback. We’re sorry to hear that Nest Hub(2nd gen) didn’t meet your expectations, and had to return the device.

      Your patronage and satisfaction are what drives us to keep working on improving our products and services. We are hoping that you’ll give Nest Hub(2nd gen) another chance to improve your experience. If you need any assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good buy deal in thanksgiving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and nice user experience with google assistant devices. Value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my alarm clock. It is a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love google to purchase this for our son and his wife. Hope they like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of the Nest Hub and couldn't be happier. They work great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product by Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Product. Excellent performance and build quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product and all of its features. It is very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 2 out of 5 stars

    Missing simple features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but i can't believe it didn't have basic features like turning the cameras on and off. You have to go on your phone app to do that. So stupid. I should have done some more research.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, NicholasR. Thanks for sharing a review on Nest Hub (2nd Gen). We appreciate the details of your feedback and we've taken this information into consideration. We'd also be happy to entertain any other questions you have on our Google Nest products by reaching out to our support team here: https://support.google.com/googlenest/gethelp Nest