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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,054 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i really enjoy using this nest hub!! love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my nightstand and great as a clock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to this monitor - not easy to navigate on screen but picture quality quite good

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SGPhilly1, thanks for the feedback you provided about the Nest Hub (2nd gen). There’s lots of ways to enjoy the Nest display and its features like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can even use voice commands to enjoy other features, like media, alarms, lights and thermostats, volume control, and much more. Visit this link to learn other things you can do with the Nest display: https://support.google.com/googlenest/topic/10356591

      Besides having online help articles available at Google Nest Help center, our support team can also guide you with using the Nest display features effectively here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another Google Nest for my home office and it works perfectly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. If you look I up, google home in general is super buggy. Why they can’t do just basic testing is beyond me

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, CaitlinC. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. A quick reboot will normally resolve several issues — here’s how:

      1. Make sure your mobile device or tablet is linked to the same account as your speaker.
      2. Open the Google Home app.
      3. Tap and hold your device's tile.
      4. At the top right, tap Settings, then More, and then Reboot.

      If you need any additional support, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PERFECT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase! Works nice with the other nest products and syncs right up with very little effort. I should have bought two of them and might take advantage while they are currently on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my 16 yr old niece. E njoying fully

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good, not great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound the best but I wanted to start using the Nest hub and their speakers. Can't compare to Amazon Alexa's though. Amazon's Show series has it all over these. They are easier to use and sound better. Also, and this is really a pain, you can't use Google products on a public wifi (like a campground in an RV) Alexa's have no problems. Google needs to change this policy or at least put it on the box. Display is nice though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there maestro, we appreciate your feedback, and we’re sorry to learn that your Nest Hub (2nd gen) has not been ideal for you.

      Adjusting the volume of your Nest display may improve your experience. You can control the volume by voice, by touch, or from the Google Home App. You can also change the audio settings of your Nest display in the Google Home app. Check these links to learn more:
      - Control volume of speakers and displays: https://support.google.com/googlenest/answer/7072489
      - Change your sound settings: https://support.google.com/googlenest/answer/7575098

      Google Nest products use Wi-Fi to send notifications, and wireless internet connection also means you can remotely control your products with the app. For the best experience, avoid connecting to unsecure networks if you can as these networks may cause issues, or might not even work with your Nest products at all. Please see this link to know more: https://support.google.com/googlenest/answer/9249905

      Feel free to visit us anytime and we’d be more than happy to help you with any of your concerns about your Nest Hub: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    Lil bit laggy, but get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lil bit laggy to open, but get the job done for doorbell

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey 7SV7, we appreciate you for sharing your review. We're sorry to learn that you're experiencing some lag with your Nest Hub(2nd gen). We'd recommend rebooting your Nest Hub as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Branded product comes with nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product with brand and quality and i placed in my living room...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Night Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the night stand as a clock and smart home controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first google nest buy. Perfect and it is worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like that I can control my google devices from this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Nest Hub allows for a more full automated home experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Nest Hub allows for a more full automated home experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good second gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has both 1st and 2nd gen both good, new gen has gesture feature nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So handy with lots of features. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kitchen and sleek looking. Worth the price for what you get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isnt bad just sometimes load a bit slow to do smart home things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Smart Display

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub Smart Display is the best. We purchased several for the house

    I would recommend this to a friend