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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,054 reviews
  • Rated 5 out of 5 stars

    Addition to smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear but screen a bit small for my older eyes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It's been helping us to control the TV, timer, photos, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Smart Display with Google Assistant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nest Hub Smart Display with Google Assistant (2nd Gen)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product, the whole family loves it, so we bought seven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech. It shows all the main info that I need for my day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for the price! The only complaint I have is that the speakers are not loud but I still like it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rupert, thanks for sharing your feedback. We’re glad to learn that you like your Nest ub (2nd Gen), and we’re sorry to hear your disappointment with its sound.

      We value your feedback as we are always working to improve our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked great. No complaints at all. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice photo frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to display photos from Google Photos. A bit slow sometimes. More options for clock colour would be nice.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kris412, thanks for sharing your feedback with us. We're sorry you've encountered issues with your Nest Hub being slow sometimes.

      Slow responses may be related to a weak or congested network. Try these simple steps that may improve the performance of your Nest Hub:
      - Move your Nest Hub near your router.
      - Restart your Wi-Fi router and your Nest Hub to refresh connection.
      - If you have a dual-band router, try setting up your Nest Hub on either the 2.4GHz or 5GHz bands and see which band is more reliable.
      - Check for possible congestion in your network. Removing some of your connected devices may free up some bandwidth space.
      - Also make sure that the phone or tablet and Google Home app are all up to date.

      You can also try adjusting how sensitive Google Assistant responds to the hotword “Hey Google” may help:
      - Open your Google Home app
      - Select your Nest Hub
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.

      If the issue persists, we’d like to have a closer look and see what causes this issue. Please reach out to our support team so we can improve your experience. You can get in touch with us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hub to control all your smart tech around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It come in heady on doing what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great buy! May purchase another new and upgraded one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in the learning phase, but the Hub has performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No comment……………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and works as advertised except the sleep monitor is not accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, touch screen works well, audio is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helper. ♥️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this will be purchasing another one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works even better than the first edition, Great Video quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and helpful in the kitchen. Great for a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home compatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my husband and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. ! !!!!!

    I would recommend this to a friend