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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Nest Hub 7” for its ease of use, good sound quality, and ideal screen size, especially on a nightstand. The Google Assistant works well, and the price is considered reasonable, with sleep tracking and smart home integration as added bonuses. However, some customers have noted the absence of a camera and occasional sluggishness in the interface. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,073 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Decent but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this, but I just can’t. The response time is slow when asking it to do something. Very limited streaming apps for tv. Home automation is OK and easy to link, but I think the echo show out does this device in many areas. Also based on it’s limitations the price point seems to high. $79.99 would be a better price point and if it was i’d probably look past some of its deficiencies, but at $99.99 there are better options from competitors.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your feedback on the Nest Hub (2nd gen), Mikeed704. We’re sorry that it didn’t work out for you — we’d like to learn more about your experience, so when you have a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really a lot of tech in a small package..easy to use and and offers a lot of knowledge. easy to ready features...fits easily on my counter and looks great...also saves money by controlling different functions

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful as a "smart" alarm clock!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works phenomenally as a little bedside assistant. Not only can you play music, adjust smart lights, ask questions, etc. on it, but it also tracks your sleep and will help you to get in a better bedtime routine. It tells you the temperature, noise, and brightness levels of your room, as well as your own sleep patterns!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Is Mr. Google for You?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally boring people and feel no anxiety about AI listening to our hum-drum, boring non-criminal life. The video part of this device has eluded me. I just don't use it. Google isn't supporting it with any usable news content. So, I see no pretty pictures. But, I do use it when I take a nap. I sleep better listening to pink sounds. My fav is Thunderstorm tracks. Go figure. If you teach YOURSELF the right syntax to speak unto your Nest Hub, you can ask it very specific questions about weather, spelling, miscellaneous look-ups, cooking timers, etc. It's just a matter of saying it so the AI 'gets' the question. Oh, and P.S. I get to listen to The Economist in London, free podcasts as part of my morning ritual. That's a hint. If you are 'off' fake and false news dished up to you in AMERICA, try The Economist...almost impartial, still perfectly edited, the only news worth your time. And you can get BBC free too, if you prefer your news WOKE and curated for the African Continent wherever that may be.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    One of my favorite gadgets

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love having this. I keep it in my kitchen so I can listen to music or watch TV and podcasts when I'm doing dishes and cooking. The sound quality is great and the small screen packs a punch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves and she is a person that knows a lot about tech stuff… she just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Simple Display, lots of capabilities

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know you know! I enjoy my google products and this is no exception. Simple to use, good sound quality and everything is right at the command of your voice. I purchased this so I could have it in my basement and use for streaming, camera viewing and other fun activities with my children. This is one of 3 i have in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Lots of features in a small package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a Black Friday deal. I already have the Nest Hub Max in my kitchen, but wanted this smaller version for my bedroom. It works perfectly. I don’t use the sleep monitoring function yet because of its location in my room. But I use it to display my favorite pictures and play music on a regular basis. Glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend very useful!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these to act as the control systems for our smart home and love them! We used to have a couple Alexa’s which were cool but didn’t offer as much as these do! I love the sound machine feature which allowed me to save space on my nightstand. This thing is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits in our kitchen and it's a really nice display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device easy set up and great quality on video and sound This is my second device! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I loved how I was able to see pictures as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Addition to a Apple/Homekit Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home is filled with Homepod and Amazon Echos in every shape. I've always been drawn to these systems as I'm an avid apple user. I purchased the Nest Hub for my work office to place under my monitor to add simplicity to daily tasks, ask for weather info, correct spelling and other things I would typically open a browser tab for. I've taken such a liking to the Nest Hub, I return a week later to purchase one for my home office. I love the additional functionality it provides when used alongside a primary desktop in the office. I already have a smart home, and the Nest Hub easily connects to most devices I have already. For any others where there might be a challenge, I look forward to the upcoming industry standard, Matter, to bridge the gap. A great purchase and highly recommended to fellow apple enthusiasts. To make matters even better, I picked up both of my Nest Hub for $50 on sale. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and stylish! Replaced my alarm clock and the media page is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A true smart home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these now. We have 2 cameras in the kids rooms and be able to check in on them without touching your phone is great. I also have one sitting by my WFH space and listen to NPR with it. If you have several smart home devices, it's great to have everything paired up and able to quickly access them from here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great device!! Love the color, and the style looks very classy. Perfect for what I wanted in my kitchen. The volume is perfect and sound quality is amazing. Love that there’s pictures and it easy to use. Overall very happy with this purchase and I’d buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very convenient device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new nest 7, I received it as a Christmas gift and enjoy that I can see recipes, and even get google video dual calls on it. It comes in handy when I’m Cooking and don’t want to touch my phone while cooking I can set timer, check the weather, listen to music l, make calls, search recipes etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality, sleep tracking, soli gestures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is much improved over the 1st gen, not that the 1st gen sound quality was bad. The 2nd gen is more bassy, without sounding muddy. The sleep tracking is more useful than I thought it would be. The sleep data is pretty in depth. The Soli gestures to play/pause music and to snooze alarms/timers is pretty cool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Gets the Job done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both this to replace my previous unit which showed up a cracked display randomly one day. It works like a charm and if we didn't like the first one, wer would not have invested in a second one. Display is nice and vibrant, good size for tight spaces, and shows just enough information so you do have to look it up yourself. Just wish it had a camera built into it so you would have the purchase its bigger brother

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chix, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great.

      Your patronage and satisfaction are what drives us in improving our products and services. We’ll also make sure to pass along the details of your feedback to the right team. If you need assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    All of Nest without the bulk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you'd like the display without the bulk, this is a great in-between of the Nest Mini and Nest Hub Max. It would be nice if it did have a camera for those video calls but still worth it given the lower price. I recommend only purchasing when on sale.

    I would recommend this to a friend