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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5077 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,077 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great product / poor echo system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and speaker work great. However, the smart assistant echo system is very poor. The smart assistant will connect to all of my devices, but will only control them about 50% of the time. At this time you would be better off staying with Amazon Alexa.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RandallW, it's awesome to hear that Nest Hub's (2nd Gen) display and speaker quality works great for you. Although we're sorry to hear that the Google Assistant fell short of meeting your expectations. If you will give us the opportunity, we'd like to help you out with your concern. This will give us the chance to provide you a more positive experience with our products and support services. Please consider contacting our support by simply clicking on this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smart hub for a smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hub over the alexa show. Ironically, I think google knows just a bit more than alexa. The display was easy to setup right from the box and integrated well with my other smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Google nest hub easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest hub easy to use, but less major apps to support this device

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi game, thanks for sending in your feedback. We're sorry to learn that your experience with your Nest Hub (2nd gen) has been less than ideal. We understand your concern with the apps your device supports and know that your feedback on it will be relayed to the right team for future improvements. If you have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photo slideshow, calls, controlling all things smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control for everything in our house. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Netflix and YouTube, excellent speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It's been helping us to control the TV, timer, photos, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to have the optimal google home get these they’re great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for my office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use right out of the box. I have this sitting on a table behind my desk and it responds quickly to commands. I also like the integration with Apple and Amazon Music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good as expected..............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative thing is i can't get it to automatically turn on my living light at a specific time every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Addition to smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very clear but screen a bit small for my older eyes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub Smart Display with Google Assistant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Nest Hub Smart Display with Google Assistant (2nd Gen)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product, the whole family loves it, so we bought seven.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for the price! The only complaint I have is that the speakers are not loud but I still like it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rupert, thanks for sharing your feedback. We’re glad to learn that you like your Nest ub (2nd Gen), and we’re sorry to hear your disappointment with its sound.

      We value your feedback as we are always working to improve our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech. It shows all the main info that I need for my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and works as advertised except the sleep monitor is not accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked great. No complaints at all. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It come in heady on doing what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hub to control all your smart tech around the house

    I would recommend this to a friend