Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Hub hit the mark!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great update! More capable and the sleep function is great!
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device at an even better price I highly recommend
I would recommend this to a friendVery Useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super convenient and has so many features.
I would recommend this to a friend- Cons mentioned:Camera
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing a great job only bummer I thought it had a camera
I would recommend this to a friendBrand response from Nest Support
Posted .Hi king, thanks for your insights on Nest Hub (2nd Gen). We're sorry to hear about your disappointment with the missing camera feature. We value your feedback and we'll make sure to pass this information along to the right team, since we're always on the look out for ways to improve our products and services. You can always contact our support team for any support needs here: https://support.google.com/googlenest/gethelp
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good. Love it. Working perfectly. Will suggest
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Present for parents. They love the simplicity of this.
I would recommend this to a friendBetter than 1st gen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More improvement than the first generation I really love it
I would recommend this to a friendNest hub smart play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This google nest hun is amazing, everyone needs one!
I would recommend this to a friendIt is very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This NestHub google assistant always very nice and helpful
I would recommend this to a friendHub with Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying these new products. Fun and very easy to use
I would recommend this to a friendFunctional smart device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought several of these for my friends. They liked it
I would recommend this to a friendHub for everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the colors it comes in. It also performs excellently
I would recommend this to a friendNest Hub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub for bedroom, info in a second! Graphics are great!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll recommend friends to buy it. Good work and so beautiful.
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! I totally love this. I would recommend it to all my friends
I would recommend this to a friendCould be better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good sometimes and sometimes is also complete garbage. I'll tell to turn the lights off and it will start playing music, like how does that even make sense. The screen has decent performance and good video quality. It does disconnect from the internet sometimes and can be annoying.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, PaulILG. Thanks for reaching out. We're sorry to hear about the connectivity and voice commands issues with Nest Hub (2nd Gen). We would love to see what we can do to help improve your overall experience with your Google Nest device.
For the best experience when giving voice commands, and if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition. Here are some steps you can follow to enable this feature:
Retrain with the Voice Match feature:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
To better isolate the connectivity issue, we recommend trying out the following to see if the issue may be related to factors other than your Nest Hub (2nd Gen):
- Check for connectivity issues, such as possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- You might also want to check for possible interferences. There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves, baby monitors, or even the thick walls of your home. Placing your Nest Hub (2nd Gen) in a straight line of sight with your Wi-Fi router may help improve the signal strength.
- Lastly, we recommend resetting Nest Hub (2nd Gen) to see if it might be helpful in fixing the issue. To reset, follow the steps here: https://support.google.com/googlenest/answer/7073477
If you still experience some issue even after following the steps we provided, please consider contacting our support team for further help with your concerns here: https://support.google.com/googlenest/gethelp
Does what it does
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice recognition and other functions are great plus.
I would recommend this to a friend- Pros mentioned:Sound quality
Best birthday gift now I own 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, the device has so many features I’m still learning them. I love playing my music on all devices at the same time. It give such a resort feel around the house. ´
I would recommend this to a friend Love this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Google hub and so many fun features to enjoy.
I would recommend this to a friendBuy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item worth ever penny great gift idea for anyone
I would recommend this to a friend