Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5077 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 5,077 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best birthday gift now I own 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the device has so many features I’m still learning them. I love playing my music on all devices at the same time. It give such a resort feel around the house. ´

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in every room of my home, it’s very convenient and my absolute favorite. Can be a bit pricey outside of sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like its not the best but its not the best one..

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your insights and we´re glad to hear that you liked Nest Hub (2nd Gen). We´re always searching for ways to improve our products and services, and we'd be happy to learn more about the details of your feedback. You´re more than welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google is Good all the time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is better than Amazon. This beats Alexa by a mile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Present for 60 yo rents went over great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Just a little small for what i needed it for so thus four stars. If u like google it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and very convenient. The display is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I will definitely use everything that’s on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good but the touch response is little laggy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good sometimes and sometimes is also complete garbage. I'll tell to turn the lights off and it will start playing music, like how does that even make sense. The screen has decent performance and good video quality. It does disconnect from the internet sometimes and can be annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, PaulILG. Thanks for reaching out. We're sorry to hear about the connectivity and voice commands issues with Nest Hub (2nd Gen). We would love to see what we can do to help improve your overall experience with your Google Nest device.

      For the best experience when giving voice commands, and if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition. Here are some steps you can follow to enable this feature:
      Retrain with the Voice Match feature:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      To better isolate the connectivity issue, we recommend trying out the following to see if the issue may be related to factors other than your Nest Hub (2nd Gen):
      - Check for connectivity issues, such as possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - You might also want to check for possible interferences. There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves, baby monitors, or even the thick walls of your home. Placing your Nest Hub (2nd Gen) in a straight line of sight with your Wi-Fi router may help improve the signal strength.
      - Lastly, we recommend resetting Nest Hub (2nd Gen) to see if it might be helpful in fixing the issue. To reset, follow the steps here: https://support.google.com/googlenest/answer/7073477

      If you still experience some issue even after following the steps we provided, please consider contacting our support team for further help with your concerns here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It great when the parents call us by video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and easy to communicate with someone on my second floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very happy with product and will purchase more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have on kitchen counter. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    poooo

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pooooooooo poooooo ya insaid it itttt poooopaaaaaaaa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen greatness!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely consider one of these if considering a smart speaker at all because it has a wonderful display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawless

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of this in my house and has been working flawlessly all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your Most Loyal BFF

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Assistant has the potential to become my BFF. It answers general questions, provides instructions, and provide music to think, sleep and study by. Where you 35 yrs ago, when I was a College student

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice but not easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen and sound but doesn't integrates with Ring doorbell easily.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Techy, thanks for letting us know about the issue. We're sorry for the difficult experience setting up Nest Hub (2nd Gen) with your Ring Doorbell.

      If you're still having issues setting up Ring Doorbell with Nest Hub, we recommend contacting our support team for further help. Simply visit us at the Google Nest help page and we'll do our best to provide you a better support experience: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Smart Display

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. I like all the views. It tell me the weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item and received for a great price

    I would recommend this to a friend