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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5077 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,077 reviews
  • Rated 5 out of 5 stars

    f

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth i would recomend this item very niceee

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Nest is my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did it take me so long. Was basically using the old analog clock on my nightstand. Why? Now my nest hub is my one stop shop for all start of the day activities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nearly useless, had to return.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as useful as I hoped. It’s interface is difficult to maneuver. I didn’t want to use my voice to make it function but it always wants you to. There are no directions for it and googling how to get to certain settings or setting it up to be more personalized just made it a headache!I wanted more detailed information from the nest part of this thing because if I’m not home and someone else is they should be able to see everything I own through nest — a google product— but it doesn’t function that way. To make phone calls- google is far too invasive. If internet connection is lost for even a split second it switches to a setup internet screen and stays there permanently until unplugged from the power and restarted. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Drew, thanks for sharing your insights with us on Nest Hub (2nd Gen). We´re sorry to hear that you didn't find it as useful as you had hoped for. This is not the kind of experience we had hoped to provide you with. If you´re willing to try, we'd like to take a look at the issue and see how we can provide you with a better experience. We have a dedicated team of support specialists, ready to help you with your concern. You may reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google-Nest Hub 2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I'm glad I updated to the new Google-Nest Hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy would purchase again as a gift. Great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! A+++++++ would recommend to anyone! A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handle everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work as usual no issues generated and fine to

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for bedroom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 7in Home for bedroom. I have the Hub Max in my kitchen and absolutely love it. This unit is really great for a bedroom alarm clock and smart hub features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    pausing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does pause alot when i play spotify on it otherwise i like it

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for reaching out, MarvinR. We’re glad you’re enjoying the Nest Hub (2nd Gen). That said, we hear concern regarding those audio issues — that seems out of the ordinary. A factory reset can help solve that problem and here’s how to do that:

      On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      If that doesn’t work, we’d be glad to investigate, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It has a bright screen and does everything I expect it to. Any fan of google will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Dawg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hands down the best hub, besides you know who

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Hub - Best Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience that this device gives me. I enjoy the ability to connect with my entire family through this device without having to be glued to my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great, need OS changes, Wyze integration.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice expensive alarm clock. Not sure about sleep tracking. Has some challenges playing in an iOS dominant house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace Alexa which I had been using for years because Alexa does not have a good list app that you can use with an iphone. you have to use the Alexa app itself which is frustrating to use. Google tasks IOS app is quite pleasant to use and so I got this device to sync to that app. You have to use voice recognition so my wife can't use it until she sets it up which is distopian in the first place whereas alexa doesn't discriminate who it spies on (jk). It is frustrating though to have voice recognition though as I was sick last week and I couldn't get it to listen to me to save my life. Even after getting better when you go to turn off an alarm when you are groggy in the morning it doesn't recognize your voice until you say to turn it off like a fully alert and awake person the way you code your voice, which is done with three total sentences by the way. I would return this device if I still could, unfortunately that is not an option. If Big Brother is going to be watching me I want it to pay attention because I need to get some stuff done. Instead it feels like it only wants to record what it recognizes as you so that it can directly identify your words with your identity. I am being overly paranoid I know, but if you really consider just how much Google Relies on data for its business model, its not wrong to be concerned. Even in the data economy they are as far as I am aware by far the worst offender possibly on planet earth but certainly in the United States from what I have read. The ways in which it has been caught utilizing that data to manipulate people in elections for instance (I have no interest in party politics so I won't mention what influence they intended to have, but there is pretty good evidence of this if you look into the organization that figured out how to track the way google is using ephemeral data). Anyways, its not worth the rub. I may just throw this thing in the trash and go back to using my four alexas and let them be my overlords because at least the lady listens and responds accordingly.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JustinS. Weŕe sorry to hear that your experience with the Nest Hub (2nd gen) has been less than ideal. Since your Nest display is shared with your wife (or other household members), we suggest using Voice Match so all of you can enjoy a more customized media experience. You can also turn on personal results to allow the Google Assistant to read or show results specific to you. Learn more using this link: https://support.google.com/assistant/answer/7684543

      If more help with the performance or features of the Nest display is needed, let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Google phone and this made everything even more seamless. Very easy to connect too. Even my kids have an easy time navigating through the screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent hub , i like better the echoshow and private but need a better sound

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Agui, we appreciate your review and for choosing Nest Hub(2nd gen). Please know that your feedback with having better sound is noted and rest assured that we'll relay this to the right team for future improvements. If you need further assistance with your Nest Hub, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged, on time, good price! Meet expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google and everything they do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only in America baby, Google has this market cornered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire already have 1 just needed another but great man

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little product, sometimes it doesn’t recognize some things when I say it, but overall good.

    I would recommend this to a friend