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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,054 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new Google Hub because it is so easy to set up and looks so cute in sand. I also like the feature that monitors my sleep patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An excellent addition to any smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great speaker, it can operate almost any smart object. And you can use it as a picture frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect with Ring like it says but it works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok little smart display.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a clock, alarm, and timer. Connection to the wifi does drop from time to time. It looks nice. Get it on sale

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phil. We're thrilled you're enjoying your Nest Hub (2nd Gen) To ensure you experience all it has to offer, a strong and stable Wi-Fi connection is key. If you're experiencing any Wi-Fi connectivity issues, our specialists are here to help. Feel free to reach out at your convenience by filling out this form: https://support.google.com/googlenest/gethelp?sjid=1131401065954490339-NC Nest

  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Not terrible. There's some decent Google integration. No camera for video calling. Streaming anything seems to result in choppy performance at times. If it wasn't for a sale I would have returned it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matt, thanks for sharing your feedback. We're sorry to hear about the choppy performance issues you're experiencing with Nest Hub, and that it fell short of meeting your expectations.

      Resetting Nest Hub may be helpful with the issue. A factory reset will reset your Nest Hub to its default factory settings, and will erase all data. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      We value your feedback and we'll certainly pass along the information that you provided us to our product team, since we're always on the lookout for ways that will help us improve our products and services. In the meantime, we'd like to help you with any other support needs you have with your Nest Hub (2nd Gen). You can find detailed information about the amazing features of your Nest Hub (2nd Gen) by visiting this link: https://support.google.com/googlenest/topic/7195017

      Alternatively, we'd be happy to entertain any questions or support needs you may still have by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at half price. Nifty device, set it up beside my bed for sleep tracking and it does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    google nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google nest I have them in four different rooms so I can control lights and listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart clock and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Purchased for my son's room as a holiday gift. Easy to set up and great price at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third one for my home. Simple easy and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed for my smart home setup and im glad i managed to get it at a good BFriday price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just set up my Nest Hub, and I like it so far. Makes it easy to control my other nest devices.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you use Google Home specially, for kids when they ask 1 million questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it in the kitchen mostly to play news and music while doing kitchen Work. Speaker is great and our kids are loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    I've always wanted one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the google hardware family. Now have the whole house covered between the Nest Hub and two Minis.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Clock Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart clock upgrade. Does everything and more. Better picture frame and sound quality and can control smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth on this and the max and I’m happy with my decision. I just wanted to have something in kitchen to see what was going on throughout the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd generation hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd generation Nest Hub is hands-down better than the first. It's a must in my kitchen using for recipes, music, timers, etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display and speaker. No issues with connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent edition to our Smart Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for any room. Bought 3 one for each kids bedroom and one for kitchen. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device For Playing Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device for playing music on a group of speakers. Easy to configure ghrough Google Home.

    I would recommend this to a friend