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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5054 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,054 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I programed my nest thermostat and Camara to this. Love to see the weather. Music. Just excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what o expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or what I was expecting. I still cannot get my google home products through nest to connect. I really don’t need a device to tell me the time and weather. I wanted a central up for my home Hoping I get it figured out

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Eric, thanks for sharing a review, and we’re sorry to hear that the Nest Hub (2nd gen) has not met your expectations.

      There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. And with the Nest display, you can view and control compatible lights, and other devices from a single dashboard, With just a tap – or your voice – control thousands of compatible smart devices from one central display. Visit the links below that might be helpful for you:

      Set up smart devices in the Google Home app: https://support.google.com/googlenest/answer/9893532
      Control smart home devices added to the Google Home app: https://support.google.com/googlenest/answer/7073578

      If you need help around the performance and features of the Nest Display, please visit us at: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had it long but so far it works fine and was very easy to set up.I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides google assistant features and so much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to have a smart home this is essential to have to organize your smart technology

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to view my camera feed from my nest cameras. Good picture and sound quality. Love the light pink color too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best bedside Clock and Photo frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and informative for the kids. Screen is very responsive and the photo frame option is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Essential device for smart home devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home device. Useful for playing music and I like the weather and news updates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its suppose to do. Speakers are not great and even with volune up high, doesn’t sound as crisp as the google tower.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Octavian. Thanks for your review of the Nest Hub (2nd Gen). It's great to hear that it's fulfilling its essential functions well, but I understand your disappointment with the sound quality compared to the Google Home Max. The Nest Hub (2nd Gen) is designed for everyday tasks like displaying information, controlling smart home devices, and basic audio playback. You can adjust your audio settings based on your sound preference or you can easily pair with other speakers for a more enhanced quality. To know more, you can reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful for every day uses like watching TV recipes, music, controlling house lights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Skip it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly useless. Google killed any outside apps, so this is just a fancy clock. Pushes useless on device, half functional services.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, NathanB. We're sorry to hear that your experience with your Nest Hub (2nd gen) was disappointing. We appreciate your feedback and have taken note of it. We'd like to know more about your experience with the device so we can help you explore what else the Nest Hub (2nd gen) can do for you. If you're willing, please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! I really like how i can control all of my smart equipment and play apple music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub 7" Smart Display was easy to set up. I really like the sleep sensor option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a basic screen- not much else to say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a google product which means they are collecting data on you, aside from that it’s ok. Very little customization, I wanted to use this for work where I could have my agenda on it but you only have the option to put a picture screensaver or the time… meh

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi mbnyc, thanks for taking the time to share your review. We're sorry to hear that Nest Hub didn't meet your expectations.

      We recommend using Voice Match and enabling Personal Results on your Nest Hub display. With voice match, you can get better responses including your personalized events, commute info, reminders, and more. You can get rich and visual answers about recipes, local businesses, sports, and more. With Personal Results, you can allow the Google Assistant to read or show results specific to you, for any shared device.

      If you'd like to reach out to us, our support team would be happy to work with you and improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Sleep soubd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used all the features but deff like the sleep feature to see how well i sleep at night.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device. Biggest downfall is that device won't connect to speaker group. Acts like it will, then it doesn't. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Great! Thank you for sharing your feedback about the Nest Hub (2nd Gen)! We're glad you find it cool,we understand your frustration with the speaker group connectivity issue. There are reasons why your devices are not connecting to one speaker group and we would like to help resolve your concern. Please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it very useful and great for around the house easier to control smart lighting

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Not helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please be aware that this does not have a camera so no video call. Anytime we tapped an app like Netflix it would say it didn’t know where I wanted it to play it. Geek squad came and they couldn’t figure it out either. We had 2 and they both did that.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there CharlesT, thanks for taking the time to share your insights. We value your feedback and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products. If you have any other concerns or support needs with your Nest Hub (2nd Gen), you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Goggle Assistant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my kitchen. Love that I can stream a recipe and watch it from here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product.. very easy to set up and very easy to use .. no need to use phone to google any more

    I would recommend this to a friend