Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great google product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to enjoy in home listen Music , watching a video or surfing with family
I would recommend this to a friend Good addition to your Google ecosystem if on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little smaller than I thought and UI seems laggy. I honestly don't use the touchscreen and even for viewing but for the on sale price, I can't complain. I hate the large white bezel. I would recommend but only if its on sale.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Cuong, thanks for informing us about the difficulty you are experiencing with Nest Hub (2nd Gen). We apologize for any inconvenience this may have caused you.
We recommend checking all the rich features for your Nest Hub by visiting this help page: https://support.google.com/googlenest/topic/7195269
If you have any questions or need further assistance, you can always reach out to our team, and we'd be more than happy to help. Here's the link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Best value smart screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value smart screen that you can buy especially with the latest google hone update
I would recommend this to a friend Needs refinement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but could be bette. No Bluetooth or a least a 3.5 mm Jack to hook in an external speaker. Also Google assistant needed a minute to get u and running and has errors in understanding speech
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Joeg2112, we really appreciate your feedback on Nest Hub (2nd gen), and we’re sorry to hear your experience is less than ideal.
Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Retraining your Nest Mini, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
Also, you can play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Home speaker or display using Bluetooth. This includes music downloaded from iTunes, Audible, Apple Music, and personal playlists. You can even stream music that plays on your Google Nest or Home speaker or display to your favorite Bluetooth speakers or headphones.
Play music on your speaker or display using Bluetooth: https://support.google.com/googlenest/answer/7381505
Play music on Bluetooth speakers or headphones: https://support.google.com/googlenest/answer/7672356
We’d be happy to share your feedback, about having a jack to hook an external speaker, with the right team for future improvements. And for questions or concerns, visit us anytime at: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost using it everyday! Whenever I’m cooking or cleaning the room, it works well!
I would recommend this to a friend - Pros mentioned:Screen size
Nest Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart display with an excellent price! Does everything the Hub Max does but in a smaller size.
I would recommend this to a friend - Pros mentioned:Google assistant
Replacement Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Nest Hub. This is a replacement of one I purchased a few years ago that stopped working.
I would recommend this to a friend - Pros mentioned:Screen size
GORGEOUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and I absolutely LOVE the color!!! Perfect for my end table next to my bed!
I would recommend this to a friend - Pros mentioned:Price
Will buy another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great kitchen counter accessory for recipes tv and music especially for the price
I would recommend this to a friend Works for what I need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to control my smart home devices snd it works perfect for what I need.
I would recommend this to a friend- Pros mentioned:Sound quality
Hot and great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Love the quality, display, sound quality, resolution and brings in great memories
I would recommend this to a friend Another incomplete Google experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had specific goals with this device. Watch YouTube TV and use YouTube music at my home office desk. YouTube Tv worked great, YTM was a joke, back it goes. If you don’t use YTM as your music service then it might work for you.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Utsimple, thanks for letting us know of your feedback about the Nest Hub (2nd gen), and we’re sorry to hear that you’re having trouble with YouTube Music. We’d like to learn more about your personal situation with the Nest display and YouTube Music and see how we can help improve your music experience. If you’re willing to share more details about your feedback, please contact us anytime by clicking this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Echo v3.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great assistant, big screen, colorful listens and does what it’s told
I would recommend this to a friend - Pros mentioned:Price
Perfect Holiday Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for the buck when it comes to a holiday gift that everyone will love!
I would recommend this to a friend - Pros mentioned:Ease of use
Useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to read and use, also very helpful when searching for information
I would recommend this to a friend - Cons mentioned:Camera
Nice color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad it's now offered in sand color. It's bright and responsive. Like the first gen, it has no camera.
I would recommend this to a friend - Pros mentioned:Ease of use
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listens well and everything you can do with it makes it a nice Christmas gift
I would recommend this to a friend - Pros mentioned:Ease of use
Love Google Nest Hub 2nd Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very fun and useful device. Extremely easy to setup and use. Had 1st generation and decided to upgrade - good choice.
I would recommend this to a friend - Pros mentioned:Price
Very good device for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few Google devices, bought this one for half the price during black Friday, you can't go wrong with it even at regular price.
I would recommend this to a friend - Pros mentioned:Google assistant
Cool gadget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a few of these and use them throughout the house to turn stuff on or off
I would recommend this to a friend