Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Goggle Assistant
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for my kitchen. Love that I can stream a recipe and watch it from here.
I would recommend this to a friend - Cons mentioned:Camera
Not helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please be aware that this does not have a camera so no video call. Anytime we tapped an app like Netflix it would say it didn’t know where I wanted it to play it. Geek squad came and they couldn’t figure it out either. We had 2 and they both did that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there CharlesT, thanks for taking the time to share your insights. We value your feedback and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products. If you have any other concerns or support needs with your Nest Hub (2nd Gen), you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google nest hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.. very easy to set up and very easy to use .. no need to use phone to google any more
I would recommend this to a friend Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its suppose to do. Speakers are not great and even with volune up high, doesn’t sound as crisp as the google tower.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Octavian. Thanks for your review of the Nest Hub (2nd Gen). It's great to hear that it's fulfilling its essential functions well, but I understand your disappointment with the sound quality compared to the Google Home Max. The Nest Hub (2nd Gen) is designed for everyday tasks like displaying information, controlling smart home devices, and basic audio playback. You can adjust your audio settings based on your sound preference or you can easily pair with other speakers for a more enhanced quality. To know more, you can reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Needs refinement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but could be bette. No Bluetooth or a least a 3.5 mm Jack to hook in an external speaker. Also Google assistant needed a minute to get u and running and has errors in understanding speech
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Joeg2112, we really appreciate your feedback on Nest Hub (2nd gen), and we’re sorry to hear your experience is less than ideal.
Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
Retraining your Nest Mini, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
Also, you can play music that's stored on your mobile device (phone or tablet) or computer on your Google Nest or Home speaker or display using Bluetooth. This includes music downloaded from iTunes, Audible, Apple Music, and personal playlists. You can even stream music that plays on your Google Nest or Home speaker or display to your favorite Bluetooth speakers or headphones.
Play music on your speaker or display using Bluetooth: https://support.google.com/googlenest/answer/7381505
Play music on Bluetooth speakers or headphones: https://support.google.com/googlenest/answer/7672356
We’d be happy to share your feedback, about having a jack to hook an external speaker, with the right team for future improvements. And for questions or concerns, visit us anytime at: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Best value smart screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value smart screen that you can buy especially with the latest google hone update
I would recommend this to a friend - Pros mentioned:Sound quality
Great google product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product to enjoy in home listen Music , watching a video or surfing with family
I would recommend this to a friend Skip it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly useless. Google killed any outside apps, so this is just a fancy clock. Pushes useless on device, half functional services.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, NathanB. We're sorry to hear that your experience with your Nest Hub (2nd gen) was disappointing. We appreciate your feedback and have taken note of it. We'd like to know more about your experience with the device so we can help you explore what else the Nest Hub (2nd gen) can do for you. If you're willing, please don't hesitate to contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Nest Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart display with an excellent price! Does everything the Hub Max does but in a smaller size.
I would recommend this to a friend Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool device. Biggest downfall is that device won't connect to speaker group. Acts like it will, then it doesn't. Very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Great! Thank you for sharing your feedback about the Nest Hub (2nd Gen)! We're glad you find it cool,we understand your frustration with the speaker group connectivity issue. There are reasons why your devices are not connecting to one speaker group and we would like to help resolve your concern. Please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost using it everyday! Whenever I’m cooking or cleaning the room, it works well!
I would recommend this to a friend - Pros mentioned:Google assistant
Replacement Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Nest Hub. This is a replacement of one I purchased a few years ago that stopped working.
I would recommend this to a friend - Pros mentioned:Screen size
GORGEOUS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and I absolutely LOVE the color!!! Perfect for my end table next to my bed!
I would recommend this to a friend - Pros mentioned:Price
Will buy another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great kitchen counter accessory for recipes tv and music especially for the price
I would recommend this to a friend Another incomplete Google experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had specific goals with this device. Watch YouTube TV and use YouTube music at my home office desk. YouTube Tv worked great, YTM was a joke, back it goes. If you don’t use YTM as your music service then it might work for you.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Utsimple, thanks for letting us know of your feedback about the Nest Hub (2nd gen), and we’re sorry to hear that you’re having trouble with YouTube Music. We’d like to learn more about your personal situation with the Nest display and YouTube Music and see how we can help improve your music experience. If you’re willing to share more details about your feedback, please contact us anytime by clicking this link: https://support.google.com/googlenest/gethelp
Works for what I need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to control my smart home devices snd it works perfect for what I need.
I would recommend this to a friend- Pros mentioned:Sound quality
Hot and great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Love the quality, display, sound quality, resolution and brings in great memories
I would recommend this to a friend - Cons mentioned:Camera
Nice color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad it's now offered in sand color. It's bright and responsive. Like the first gen, it has no camera.
I would recommend this to a friend - Pros mentioned:Screen size
Echo v3.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great assistant, big screen, colorful listens and does what it’s told
I would recommend this to a friend - Pros mentioned:Ease of use
Love Google Nest Hub 2nd Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very fun and useful device. Extremely easy to setup and use. Had 1st generation and decided to upgrade - good choice.
I would recommend this to a friend