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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5055 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,055 reviews
  • Rated 5 out of 5 stars

    Awesome smart home display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one I’ve bought. Great device for smart home intergration control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to hook-up. Answers my queries. Interfaces with my mom's. No complaints yet .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm loving it. It exactly fits my needs to manage my day properly.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for Christmas gift they loved them kind of want on for my self

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a part of Google home development. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    love this!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! one of my favorites by far definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second one. I can't tell you how much I love using this

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and I love it and it is very good hbbhjfndjdjdjdjd

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiancee she really loves it to use while she is cooking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about 8 months now and I have never had a single issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ehh it’s good, but it’s just kinda simple. It’s a little expensive for something that doesn’t do a lot.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JohnK. Thank you for sharing your review on Nest Hub (2nd gen). We're sorry to hear that your experience with the device has been less than ideal. Our dedicated team of specialists are here to help you explore what else the Google Pixel Tablet can do for you and improve your overall experience. You can reach us anytime on our 'Contact Us' page by visiting the Google Nest Help link here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a really good price. I would but this again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Hub

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the size of the display, but aid much rather the echo show with a better platform for searching and apps.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ShawnT, Thank you for your feedback about the Google Nest Hub (2nd gen). We're glad that you like the display size and we appreciate your honest assessment of the Echo Show's platform. We are committed to providing a comprehensive and user-friendly experience, and we'll use your feedback as we're always working to expand our app selection and improve search capabilities.

      If you want to know more about what your device can do, or for any concerns about the Nest display, we suggest visiting this Google Nest Help Center or contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good all around display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a night stand clock. Can cast video to it as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrible manufactures warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, AWFUL manufacturers warranty. Take note that GOOGLE does not warrant NEST products in Puerto Rico. Manufacturing warranty does not cover ANY nest products outside of the 48 continuous states.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi OscarPR, we appreciate your feedback. We're sorry to hear about your unfortunate experience with the warranty for your Nest Hub.

      If you're willing to try, please contact our support team once more and request to speak to our Tier 2 support team for further assistance with your Nest Hub. https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love rhis item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom for Christmas, so east to use. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the whole fam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical when in the house, fun for the kids and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very functional. Sure its a voice assistant but most apps dont allow you to browse audio or video options. Ex: netflix, youtube, spotify and half the request i ask it come back with generic answers. If i ask it to play my playlist on spotify called "my favorites" it plays something random like favorites of 2023.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MichaelW. We appreciate your feedback, and we’re sorry to hear that your experience with Nest Hub (2nd gen) is below your satisfaction.

      You may need to link your music and other media services so you can pick a service as your default on your Google Nest or Home speaker or display, these articles can be helpful:
      Play TV shows and movies with your speaker or display: https://support.google.com/googlenest/answer/7214982
      Link your music services and set your default service: https://support.google.com/googlenest/answer/7551876

      You can also try to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      For additional help, please reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m super satisfied with my google nest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied with my google nest! So far easy to connect with other devices at home!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the echo better because I can use it with my ring. This I can use with some of my stuff

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Oogieboogie. Thanks for posting your feedback on Nest Hub(2nd gen). We're sorry to hear that your experience with the device has been less than ideal. It's important to us that we provide you with the best help possible and find a better resolution with your device and how it communicates with your other stuff at home. Please reach out to our support team and visit our Google Help page here: https://support.google.com/googlenest/gethelp Nest