Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Google alarm clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions on how to use & program.. Computer illiterate people & elderly struggle with this… I like it for waking up & music.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Katie, thanks for sharing your feedback to let us know of your concern about using the Nest Hub (2nd gen), and we’re sorry to hear of your difficult experience on how to use and program your device. Your Nest display comes with a handy guide that explains how to plug and set up Google Home. It also includes quick and easy commands to get started using all of Google Home's features.
Google Nest or Home speakers or displays can make your tasks easier by helping you do things like access media, manage your tasks, and plan your day using only your voice. You can check this link to explore what you can do with the Nest display: https://support.google.com/googlenest/answer/7130274
We're taking your feedback to work on improving our products and the services we offer. And if you need help, besides having our online support articles available at Google Nest Help Center, you can also contact us anytime using this link: https://support.google.com/googlenest/gethelp
Pretty good hub
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on a sale. Was hoping I would get camera alerts to it, but the only one that alerts is if someone rings the doorbell.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Mike. Thanks for choosing Nest Hub (2nd Gen). Getting alerts from your doorbell on Nest Hub is a good indication that it's working fine. Unlike the larger version of the Nest Hub Max which has built-in cameras, Nest Hub (2nd Gen) doesn't have one. You may need to purchase an extra smart camera, like the Nest Cam (Battery) or Nest Cam (Wired, 2nd Gen) to get camera alerts on Nest Hub with the different locations inside or outside your home. We recommend checking this help article to learn more on how you can set up a smart camera with Nest Hub: https://support.google.com/googlenest/answer/7529598
If you still have some questions, please consider reaching out to our support channels using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Simple to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is simple to use with various google options...
I would recommend this to a friend - Pros mentioned:Ease of use
Very good display
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first google assistance love it very easy to setup
I would recommend this to a friend - Pros mentioned:Sound quality
Great speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google speaker is soooo great, Amazing. I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to setup, works perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. Works perfectly on my desk.
I would recommend this to a friend - Pros mentioned:Google assistant
Goog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good google smart device and it just works good…..
I would recommend this to a friend - Pros mentioned:Ease of use
Best option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so excited about this item. Very easy to work..
I would recommend this to a friend Does the job we intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job of granting the google nest doorbell-camera a sound notification when someone rings the doorbell.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, SeanW. Thanks for taking the time to share your feedback. We’re glad that you like the Visitor Announcement functionality of the Nest Hub (2nd Gen). There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. You can visit this link to learn other things you can do with the Nest Hub: https://support.google.com/googlenest/answer/7130274
You’re always welcome to visit us for any questions or concerns you may have, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Great smart display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up love the size . Havent had long enough to compare to my alexa.
I would recommend this to a friend Very satisfying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen transition is slow but to be expected from a mere home display. Setup was easy.
I would recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So-so. Display is difficult to read. Setting AN ALARM is troublesome. Crashes on certain music played. I much prefer alexa devices.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BryanT, thank you for posting your review on Nest Hub(2nd gen). We're sorry to hear that your experience with the device was less than ideal when it comes to the quality of the display and setting the alarm. We'd like to know more details about your Nest Hub and how it crashes on some of the music you play so we can find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Awesome product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Instructions for set-up were very straightforward. I recommend the product anytime.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to operate and great screen display.
I would recommend this to a friend Its decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it did a bit more seems pretty basic speaker is not as good as the amazon brand i was pretty sad to find that out
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Maryk. We appreciate the feedback you shared about the Nest Hub (2nd gen). We hear you, and we’d like to know more about your challenges with using the Nest display so we can help. Please get in touch with us anytime through our contact channels here: https://support.google.com/googlenest/gethelp
Not too good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very small and has lack of features and apss
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello JuanM. We appreciate your feedback. We're sorry to hear it didn't meet your expectations. However, to help you get the most out of your Nest Hub (2nd Gen), we'd like to share some of its features here: https://support.google.com/googlenest/topic/10356591?sjid=780387031179520477-NA
- Pros mentioned:Ease of use
Nice room addition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to a room. I really like how intuitive it is when a light comes on or off.
I would recommend this to a friend Not yet perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use but performance is unpredictable. Audio quality is not audiophile level.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Dkwarren. We’re glad that you find the Nest Hub (2nd gen) fun to use. We hear your concern about its audio quality. We suggest adjusting the volume of your Nest display that can improve your experience, either by voice, by touch, or from the Google Home App. You can also change the audio settings of your in the Google Home app following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest speaker.
- Open the Google Home app.
- Tap the device you want to adjust, select Settings, select Audio, then select Equalizer.
- Adjust Bass and Treble level.
For further assistance, our dedicated team is always available here: https://support.google.com/googlenest/gethelp
Good introduction to Smart Displays.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Smart Display, especially if you are invested in the Google ecosystem. Only downfall, not many product integrates with Google Home, Alexa has the advantage in this area.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi marcdi2010, thanks for posting a review. We appreciate that you find your Nest Hub (2nd Gen) great, and we apologize if other smart devices can’t integrate with Google Home yet.
We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team, as we're always working to improve our products and services. If you need assistance with your Nest Hub, you can always reach out to our support team. We’re always here to help. You can contact us through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and it’s great. She uses it everyday
I would recommend this to a friend