Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Very handy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This comes in very handy when you need a quick search.
I would recommend this to a friend - Pros mentioned:Sound quality
Google home speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart home speaker with amazing sound quality
I would recommend this to a friend - Cons mentioned:Camera
Mehhhhhh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device buuuut no visual calendar apps. No camera either p.p
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arimil, thanks for your insights on Nest Hub (2nd Gen). We're sorry to hear about your disappointment with the limited calendar app and hardware camera. We value your feedback and we'll make sure to pass along this information to our product team. If you have other support needs you would like us to assist you further, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Good product but it can be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product but i has it flaws. Some times it doesn’t understand commands
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kevin. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Useless if you have a smartphone you can do all th
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're using it to control Smart Home accessories like lighting and stuff maybe it's useful but as far as trying to use it for Spotify or other music services you really can't control anything and it's kind of pointless to have so I returned it after one day
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Bufu. We appreciate you for sharing your feedback about the Nest Hub(2nd gen). We're sorry to hear that you're experiencing some difficulties with playing your favorite music apps and that you had to return it. Be advised that with the Nest Hub(2nd gen), You can listen to music as long as you link your music services to your Google Home app. If you’re ever considering Google products in the future and need any technical assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
NestHub7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed all the directions still cannot get the thing to come on can operate it thinking of bringing it back
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, BobC. Sorry to hear you had problems setting up your Nest Hub (2nd Gen). We’d be happy to look into this with you and get your device up and running — when you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Great Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Nest Hub Smart Display Gen 2, for a few months now and it works great. I haven't run into any problmes with it. Not really a complaint, but if you're hoping this has killer speakers aslong with the display you'll be disapointed. Not to say the speakers are terrible, they just won't rock you socks off. Other than that its a great add to a google smart home.
I would recommend this to a friendinterface is lag. but functions ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic clock. the time has been correct since day 1. turns out it is also chromecast. cool bonus!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JacquelineL. Thanks for the feedback on Nest Hub (2nd gen). We’re glad that you like the clock feature. There are different ways to enjoy the display like viewing photos, streaming your compatible security camera, playing TV shows and movies, and more. Visit this link to learn other things you can do with the Nest Hub: https://support.google.com/googlenest/answer/7130274
Feel free to visit us anytime for any challenges or concerns you may have, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Great everyday assistant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everyday assistant. Helps with alarm, displays the clock and plays my favorite music. Wish it had video calling though
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Google device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Google device with cool functionality, if you can get this in a deal it's a no brainer.
I would recommend this to a friend - Pros mentioned:Screen size
Great google assist for any room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little Nest hub that can be your kitchen friend.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Device!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this little device. It is very easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ease of use
Great for connecting home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected easily with my network and works well with Google Home.
I would recommend this to a friend - Pros mentioned:Ease of use
Google Nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative easy to operate , it can do a lot of good stuff and enjoyable.
I would recommend this to a friend - Cons mentioned:Camera
The BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our google it is the BEST. I wish it had a camera but it is still great
I would recommend this to a friend - Pros mentioned:Ease of use
Gifted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment bought for a gift. Easy set up. So many features
I would recommend this to a friend Fancy alarm clock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had a ton of issues connecting to my internet. I hope it will be more useful down the road but right now seems redundant with the technology I already have.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Duodenum, we appreciate your review of the Nest Hub (2nd gen). We're sorry to learn that your experience with the connectivity was disappointing. We'd like to take a closer look at the device so we can identify the cause of your connectivity issues and help find a resolution that may improve your overall experience with your Nest Hub. We advise that you reach out to our support specialists and let us assist you with this. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
You need this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great office device to play music and netflix!!!!!
I would recommend this to a friend - Cons mentioned:Camera
Force to buy his products only.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was used Amazon Alexa for 4 years. This time just wanted to change because I updated mesh router and nest thermostat.product don't have camera, system is slow, touching display not responding good, doesn't support 3rd party company products (ring, etc...) they want to forced us to but their products only..I am really disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi benny, thanks for trying out Nest Hub (2nd Gen). It's unfortunate to hear that you are experiencing performance, touch screen and 3rd-party support issues with it, and we apologize for any disappointment you may be having.
Resetting Nest Hub may be helpful with the issues you are experiencing. A factory reset will reset your Nest Hub to its default factory settings, and erase all data. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
As for the 3rd party integration issue, we recommend checking if the smart product you are using supports the Google Assistant here: https://assistant.google.com/explore
If you need further help, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp
Great but one Inch up would have been greater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shame there isn’t one for 8 inches. This one though very pleasant is too small for a side desk or even a a desk table.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Anca, thanks for reaching out. We value your feedback and we'll certainly look into your feedback and preference for a bigger screen for our Google Nest smart displays since we're always on the lookout for ways that can help us keep improving our products. In the meantime, if you need any help with your Nest Hub (2nd Gen), you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp