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$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5057 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,057 reviews
  • Pros mentioned:
    Screen size, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Capable home hub with great sleep tracking

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd generation Google Nest Hub is a great device that provides access to your smart home and can also give insights into personal wellness using the new sleep tracking feature. The great thing about this device is that it comes with a host of features built all into one device. It provides all the functionality of a Google Nest Mini or Nest Audio being a smart speaker that you can control with your voice and has all that Google Assistant goodness. With that, you can also play music through this device (Spotify, Pandora, YouTube, Deezer, Apple Music) and what’s really cool is that if you have more than one Google Nest Smart Speaker device, you can group them together to play music on numerous devices at once. As a smart display, you can watch Netflix, Disney+, Hulu, and a host of other video streaming apps on its 7 inch display, as well as display photos through Google Photos. It also provides access to your home video cameras if you have those set up, and these don’t necessarily need to be Nest cameras. I use Arlo cameras and they integrate perfectly fine using the Google Home app. It has a touchscreen display but this is probably the only area where there could be some improvement…and I’m being a little nit-picky with this but it’s really the only thing I noticed that wasn’t amazing. Touches are responsive and tapping areas of the display work well but with swipe gestures, which generally switch screens, the display doesn’t keep up as well. When you swipe, it may take a moment before the interface actually changes screens. In general it’s not a big deal and it’s not like I use this device for lengthy amounts of time like an iPad but just don’t expect something as responsive as a tablet. The newest feature which comes with this device is Sleep Sensing and this works very well. You’ll go through a short setup process providing some details about your sleep schedule which takes a couple minutes. And that’s it. It just automatically tracks your sleep from there providing you with how long you’ve slept, the time when you went to bed as well as how long you were in bed before you fell asleep, what time you woke up, if you woke up in the middle of the night, and then even more advanced stuff like respiratory rate, how many times you coughed, minutes snored, and the room temperature and how much light there was in the room. I compared these stats with a watch that has sleep tracking and it was astoundingly accurate. Very cool stuff and this information will also be synced over to Google Fit if you happen to use that app for tracking health and wellness. For $99, I think this device is easily worth it since it packs in so many features all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home works great. Great picture and love the fact that you can make video calls. And look at vidoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely needed a good alarm cock but this gadget is so much more. I have integrated the hub into my google home system. Really handy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sleep sense didn’t work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as for the bedroom to add to a couple 1st gen Hubs around the house. The sound was improved, new colors are nice. But Sleep Sense feature was a fail. It would claim I only slept for 1 hour or so, when was more like 7.5. I think if you sleep on your side, or you have a comforter covering you, then the radar sensor often can’t detect your presence. So had to return it, since that was my main reason for getting it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Hiko, thank you for your review. We're sorry to hear that your Nest Hub (2nd gen) experience did not match your expectations and that you had to return it, but we appreciate you bringing this issue to our attention. We’re still hopeful that you will give the Nest Hub (2nd Gen) another shot in the future. We're always looking out for the feedback from all our product users since we're always improving our products and services. Your feedback definitely goes a long way in helping us achieve this goal.

      If you ever need further assistance or would like try our products again, please don't hesitate to reach out to our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Buy in on sale

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really helpful tool to have in the common area of our apartment. I really like the digital photo album that you can set up. If it is on sale, I think it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant at a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great assistant that can be used as a music speaker, digital photo frame or to watch TV/movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom and she watches the weather frog all day everyday! Doesn’t use it for any other function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little hub. Haven’t used it to it’s full capabilities but looking forward to exploring in 2023

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not user app friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but the lack of lt being able to install more apps on the device is absolutely ridiculous. Google needs to add the ability to install more apps.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, fredreed. Sorry to hear your experience with the Nest Hub (2nd Gen) hasn't been the best. While you may not be able to add apps directly, the Nest Hub (2nd Gen) is integrated with a wide variety of integrated apps and features to help make life easier. Here's a link with more details: https://support.google.com/googlenest/answer/7130274 Nest

  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Google Assistant maintains its superiority to all other voice recognition technologies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device work perfectly with my other device. Easy Voice recog/command. Broadcast feature awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrist than 1st Gen.?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way less functionaly than the 1st Generation, too bad that 1st generation stopped working. Seems the old one listened and did what I told it the 1st time!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JAZIsDAD, thank you for sharing your review here. We're sorry to hear that you're experiencing some difficulties with your Nest Hub(2nd gen) when it comes to the responsiveness of your Google Assistant when using voice commands on the device. We suggest that you retrain your Nest Hub to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.

      If the issue still persists or if you've done the steps before, please don't hesitate to contact us on our Google Help site and let us help you in finding a better resolution. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Gift for Any Age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gift that you can give anyone who is looking to understand how smart devices work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t have sleep sense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they’re neat. I use it for casting YouTube and music, alarms, productivity, etc. The only thing that sucks is that it doesn’t have sleep sense on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it and I highly recommend it and i bought another one because I love so much a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have to at this point and love the integration between them and the smart products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart display!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best digital picture frame and music player around, especially if you use Google apps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    stick with what you got

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the echo show 5 to this and I want amazon back this thing isn’t loud enough I just can’t get myself to like it as much as the amazon devices

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there DeMarco, thanks for sharing your feedback. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations, especially with the volume levels for the speaker.

      We understand that each person will have their own preference when it comes to sound quality and volume level. If you're willing to try, and to improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
      - Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
      - Open the Google Home app.
      - Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
      - Adjust Bass and Treble level.

      You may also contact our support team for more information and further guidance with any questions you may be having. We'll definitely do our best to provide you a better experience by reaching out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Lacking options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking the opportunity to customize it as needed. Google should hire me for a better product

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bepi69. We hear your feedback about the Nest Hub (2nd gen), and we'll pass this information along to the right team as we're constantly looking for ways to improve our products and services. If help with the performance or functionality of the Nest display is needed, don't hesitate to let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    No more watches!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time for telling me the time when I don’t have a watch on me! It’s great for bedrooms.

    I would recommend this to a friend