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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Nest Hub 7” for its ease of use, good sound quality, and ideal screen size, especially on a nightstand. The Google Assistant works well, and the price is considered reasonable, with sleep tracking and smart home integration as added bonuses. However, some customers have noted the absence of a camera and occasional sluggishness in the interface. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,073 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works exactly how I wanted it to. Clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love this smart speaker/screen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my google mini and I'm glad I did. As good as google mini is, it's super useful to have screen. The sound quality is also great and it works with my smart-life integrated smart home stuff. Also it looks very classy and good (I have the white one)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and set up. A great addition to our smart home. Same price as other digital photo frames as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and convenience of having it sit on the counter with out taking up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great sound and display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves Nest Hub 7". She got it on sale, and I wish I had gotten one when she did, especially at half price. The sound is excellent, and the display is just what she wanted, and I'm glad it doesn't have a camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice display. Very easy to set-up and use. I would highly recommend this to anyone who needs one of these. I can yell at it from downstairs and it hears me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Heavily used, and the pictures is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Google Hub. Use it every day- plays music during daytime and relaxing sounds at sleep. Frequently utilize the AI feature and enjoy the rotating pictures.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owned By Google, Not You. Go With Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rebooted itself 3 times after first scanning it's QR code. Google has left me stuck in a security boot loop. Locked out of what I thought was my own account. An Assistant who recognizes my daughter's voice, but tells me to go to the Google Home App to program and give it permission. Knowing fully well that I've been unable to do so. I'm treated as an unrecognized guest in my own home and on my own devices. Samsung and Google partnered yet competiting against each other & far from on the same page with it's customization services. I talk to it on my Android Pixel 10 & it responds on the Hub currently to go into it's Home App knowing full well that I cannot do so. Google is trash. I lost my nearly decade long career as a result of too much tech gone wrong, and no humans to be found. Best Buy had me call across the world to stand in line amongst many others for my 20 minute appointment window with a tech expert who seemed to know less than I. After being in Developer Mode on Google's original Pixel Fold and working on several work/learning endeavors; Google refuses to escalte me to Tier 2 Support. Google makes it seem as if I were trying to circumvent it's policies when genuinely looking for help & wanting a real person to trouble shoot with. Now I've got broken Samsung Chromebook Pro, broken Google Pixel 10 & broken Hub while my number of accounts continues to multiply Geminis Gboard instantly bumped me back a screen and I'm sure will most likely delete this review from being publish. Google has caused me to miss my daughter's bus pick up after texting my sister "Hi. I am the bus, and my AT&T calls routed away from me. It's a scary reality that I don't even own the devices which were bought and paid for by me. What a time to be alive!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, HollyW. We’re sorry your experience with our support team didn’t go so well and you're having trouble with the Nest Hub (2nd Gen). We understand how frustrating that could be. We'd like to investigate your concerns further and find a solution for you — reach out when you’re ready here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Perfect kitchen device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Nest Hub! It allows me to set timers, look up recipes on Pinterest, watch Netflix, and listen to music on Spotify all with my voice. I can even ask how much time is left on the timer from another room. While not in use I love the digital photo frame that cycles through my pictures on Google Photos, including the dates so I can remind my self of different events. Great purchase! Set up was pretty easy to get everything connected. I used my Samsung Galaxy phone to get logged in to all the apps making set up a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    All you need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hub does everything I needed to do. It works great with the doorbell. It works great with my phone. It links into my Google account and it makes for a nice little speaker on my nightstand to listen to things or just surf YouTube videos

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love watching the pictures and listening to music in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So great, helpful handy and nice. I love the waking up effect the attentiveness google gives and the quality it produces. Definitely recommending to friends and family, and buying it as a gift for others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice on kitchen countertop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and helps with recipes and timers. Music is nice through the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google assistant

    Rated 5 out of 5 stars

    Googlenesthub2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Hub 2 Nd Generation just set up and couldn’t be easier.google assist walks you thru the process. This is my second nest hub and was glad I waited until 2nd generation was available. Looking forward to using the additional features this new generation has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on the wallet and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good price. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size
    Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Fine product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what it says, its basically a nest but with a screen. No camera so no video calls. Price is decent for what it is. I already have a regular nest and a seperate tablet, so when u found out this had no video, i exchanged for the bigger version.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there Ryan, thanks for sharing your feedback with us about the Nest Hub (2nd gen). We're sorry to hear of your disappointment that it has no camera on it. We understand the convenience of having a built-in camera on your Nest display, and we always listen to what our customers like you share with us to better understand your preferences and needs. So we released the Nest Hub Max with a built-in camera which will help your busy family stay in touch and on track. Here's a link to learn more about camera states and controls: https://support.google.com/googlenest/answer/9449280

      We hope you’re making the most out of its features, and if ever you run into any concerns or questions with using the Nest display, let us know here and we’ll do everything we can to help you best: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Google assistant

    Rated 5 out of 5 stars

    A disabled person's dream!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Use it in my office to keep a control center that's accessible to me to change a bunch of settings. Works as expected, and I just use it for the screen and "Hey Google." Does its job well, and love that it makes my home more accessible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a mothers day gift andnits been well recieved!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    My google display and much more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it. Makes viewing and checking several different things easier from one central point. Still learning so many different things I can do with it. Great bang for the buck.

    I would recommend this to a friend