Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Works with nest well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well integrated into Nest and Arlo security cameras.
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy whit my purchase amd im enjoy very much
I would recommend this to a friendPainfully slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow. I mean it is so slow. The processing when trying to move through screens is painful. I would not recommend this or buy this for anyone.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello JohnM. We're sorry to hear you're experiencing some slowness with your Google Nest Hub (2nd gen). We suggest you check if there are any software or firmware updates available. Here's how to check for updates:
Firmware version
- Open the Google Home app.
- Tap and hold your device's tile.
- Tap Settings > Device information.
Note: This is the last firmware version 22.20240805.103.161
Software version
> Check Your Wi-Fi Connection:
- Make sure your Nest Hub is connected to a stable Wi-Fi network.
- A strong connection is crucial for automatic updates.
> Power Cycle Your Device:
- Unplug your Nest Hub from the power source.
- Wait a few minutes, then plug it back in.
- This can sometimes trigger a software update.
If you're still having slowness problems, please contact us here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommend, will! buy again!!!
I would recommend this to a friendgreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little guy. A very good purchase. 10/10
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item ,we have couple in our home. Thank You.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job. It’s a really nice product to be owned, will recommend friends to buy it.
I would recommend this to a friendBYEBYE GOOGLE.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google has been the worst and outdated technology. Constantly having issues with google recognizing commands, turning on or off devices. Google also doesnt provide support! have had so many issues with this; my gmail account and other things., got rid of google totally and went to apple + amazon! Also another thing they have been using the same stuff for years - not updating looks/features etc
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chrykjec, we appreciate your feedback on our Google Nest products. We´re sorry to hear about your disappointment with the voice command for Nest Hub (2nd Gen) and for falling short on helping you with your support needs. If you´re willing to try, we´d like to take another shot at understanding what may be causing the issue with Nest Hub (2nd Gen) and see how we can help you best. Feel free to reach out to any of our support agents by using this link: https://support.google.com/googlenest/gethelp
Extremely fragile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to place in my moms kitchen. A week into ownership she was moving a cutting board from between the nest hub and the backsplash and tipped it over onto the counter top it sat on. Upon sitting it back up she noticed the screen cracked. Very displeased.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, BenjaminI. We're sorry to hear that the screen of your Nest Hub(2nd gen) got cracked. We'd like to know more details about your concern so we can investigate it further and help find a better resolution for you. We recommend that you reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this as I can watch videos on it, it's convenient
I would recommend this to a friendI Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love I brought for my mom she got in her kitchen
I would recommend this to a friendneed to be way better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not get if you like to watch stuff on a phone because the contral are not their at all
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Firestar25, thank you for posting your feedback. It's unfortunate to hear that you're experiencing some difficulties controlling your Nest Hub (2nd gen). You get hands-free help from Google Assistant with Voice Match. If you need assistance with your Nest Hub or if you have additional questions, our support specialists are standing by to lend you a hand and help enjoy your device more. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Slow operating system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and sluggish, it will randomly reboot and freeze up. Seems cheap.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jligg, we appreciate you for sharing your feedback on Nest Hub (2nd gen), and we’re sorry to hear of your poor experience with its performance and connectivity.
Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest display and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest display and router to refresh the connection.
- Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
We're always here for your support needs, please let us know if further assistance is required: https://support.google.com/googlenest/gethelp
Nest hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great devise not so easy to install with app great gift.
I would recommend this to a friendnest hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this cause i already have one and love it
I would recommend this to a friendNest Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i would highly recommend to all my friends.
I would recommend this to a friend- Pros mentioned:Sound quality
Not to bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal great sound i wish i was able to watch Netflix here
I would recommend this to a friend Spend the extra money, get the bigger one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest hub 7" is not worth it at all. Only good for a few things. Not worth it. it is the standard google nest on steroids.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Tammy, thanks for giving us time to share a review about the Nest Hub (2nd gen), and it’s unfortunate to learn that you find it not worth it and only good for a few things. We’d be happy to help you the best we can if you can tell us more about your feedback. Please feel free to find us here whenever you have time where we can further assist:
https://support.google.com/googlenest/gethelp
Google Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest hub has beautiful colors and it's very helpful.
I would recommend this to a friendPerfect alarm clock
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a smart alarm clock and it is amazing.
I would recommend this to a friend